622 NW Loop 410 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Frank C
no refrigerator/freezer for over two months until Juan showed. his coworker had initially diagnosed the problem but he was on another assignment, replaced by Juan who left the unit working better than when new. the Sears teamwork was the key to a now working unit.
Customer service response - Thank you for your 5-star review, Frank! We're happy to hear Juan and our team worked together to get your refrigerator/freezer working better than new.
Sears Home Services on May 01, 2025
Clark M
Johnathan did a great job. He communicated exactly what he was doing and was very dedicated to insure the repairs were made correctly. He left the work area very clean and removed all the cardboard and old parts. I am very satisfied with the work.
Customer service response - Thank you for your 5-star review, Clark! We're happy to hear Johnathan communicated well, ensured repairs were made correctly, and left the work area clean.
Sears Home Services on May 01, 2025
Carmen Y
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 01, 2025
Sandra J
Arrived early and replaced parts carefully and quickly. Technician was nice and professional.
Customer service response - Thank you for your 5-star review, Sandra! We're happy to hear our technician arrived early, replaced parts carefully, and was nice and professional.
Sears Home Services on April 30, 2025
John G
Very efficient, well mannered, respectful, AND a great technician!
Customer service response - Thank you for your 5-star review, John! We're happy to hear our technician was efficient, well-mannered, and respectful.
Sears Home Services on April 30, 2025
David M
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 29, 2025
Gregory G
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 29, 2025
Nok Z
Earnest was great. He explained everything to us with all the questions we had. We had used Sear Servixe in the past. I recommend it.
Customer service response - Thank you for your 5-star review, Nok! We're happy to hear Earnest was great and provided clear explanations. We appreciate your recommendation.
Sears Home Services on April 29, 2025
Rita E
Very professional, taken out the time to find the problem. Also, clean everything!
Customer service response - Thank you for your 5-star review, Rita! We're happy to hear our technician was professional and thorough in finding the problem and cleaning everything.
Sears Home Services on April 28, 2025
Yolanda F
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 28, 2025
