622 NW Loop 410 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lupe L
Professional, prompt, knowledgeable,
Customer service response - Thank you for your positive review! We're glad to hear that our team was professional, prompt, and knowledgeable.
Sears Home Services on September 26, 2024
Anne W
🗣JONATHAN! What A Curtious Knowledgeable Professional! Today 10-30-2024 he worked on my oven. I thought it was a lost cause, but Jonathan told me to relax and give him 15 minutes. And he was right! He evaluated my stove and had it working in no time. He was Quiet, Professional and in no time told me the issue and fixed my stove! Everyone should join this SEARS Service, it is well worth the mthly cost, they give you an appointment fast, and Repairman give you updates as to when they will be there. I will always be a member, and the relief you get from this membership is well worth it, especially for the elderly, and women. Please Thank Jonathan again for me. I would have given him 5 stars, but the app just kept going back to my last repair service...(which also was superior), so I was unable to rate him. Please Thank Jonathan again! A. Bell Service Order Number: 11324179 Service Unit Number: 0008147 I hope this info helps to help ID Jonathan so he can get credit for this knowledge and expertise. 💯👏🧏♂️💨👌😁🤸♂️ GOD BLESS!
Customer service response - Thank you for your fantastic review! We're thrilled to hear that Mr. Sabas provided an excellent and professional service, making your home cool again and ensuring your comfort.
Sears Home Services on September 25, 2024
Johnnie J
Arrived on time. Excellent people skills. Very knowledgeable. Explain how long the repair would take.
Customer service response - Thank you for your positive review! We're delighted to hear that our technician was punctual, knowledgeable, and provided excellent communication.
Sears Home Services on September 25, 2024
Kevin W
Very nice and knowledgeable
Customer service response - Thank you for your positive review! We're glad to hear that our team was nice and knowledgeable.
Sears Home Services on September 25, 2024
Freddie B
Both techs did awesome job in identifying the possible issues, ordering the parts that was delivered directly to my house and coming back out to fixed the identified issues.
Customer service response - Thank you for your positive review! We're thrilled to hear that our techs did an awesome job in identifying issues, ordering parts, and fixing them efficiently.
Sears Home Services on September 24, 2024
Nicole M
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 23, 2024
M L
The technician knew what he was doing and was knowledgeable.
Customer service response - Thank you for your positive review! We're glad to hear that our technician was knowledgeable and knew what he was doing.
Sears Home Services on September 21, 2024
RANDY E
Juan was professional and courteous
Customer service response - Thank you for your review! We're pleased to hear that Juan provided professional and courteous service.
Sears Home Services on September 24, 2024
Charles J
Excellent customer service
Customer service response - Thank you for your positive review! We're thrilled to hear you received excellent customer service.
Sears Home Services on September 19, 2024
Jane M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 19, 2024
