622 NW Loop 410 Reviews
Read reviews from customers who used our services at 622 NW Loop 410
Total reviews
904
Average Rating
4.5/5
Robert was excellent! Timely, professional, knowledgeable and skilled. He adroitly diagnosed and repaired my dryer while keeping me informed as the service proceeded. Well done! Thank you!
C,
Customer service response - Thank you for your 5-star review! We're happy to hear Robert was timely, professional, and skilled in diagnosing and repairing your dryer.
Sears Home Services on 1734496133842
Dave R,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1734407075098
Simply outstanding technician. Extremely knowledgeable, very professional and clearly knows what he is doing.
A U,
Customer service response - Thank you for your 5-star review, Scott! We're happy to hear our technician was knowledgeable, professional, and outstanding during your service.
Sears Home Services on 1734410055435
Technician was professional and courteous. Repair was made quickly and completely.
Jerry B,
Customer service response - Thank you for your 5-star review, Jerry! We're happy to hear our technician was professional and courteous, and that the repair was completed quickly.
Sears Home Services on 1733908441730
Good Service
Robert H,
Customer service response - Thank you for your 5-star review, Robert! We're happy to hear you received good service.
Sears Home Services on 1733806275576
Mr. Juan was very kind and respectful of my home and the area around his work space. He explained what he was going to do, why he was doing it while knocking it out in record time. Thank you, Juan.
CB (,
Customer service response - Thank you for your 5-star review! We're happy to hear Mr. Juan was kind, respectful, and efficient during your service.
Sears Home Services on 1733673365705
George was wonderful. However, I have had multiple problems with your phone people. I kept telling them that I received all parts and they would say I was on the schedule for an appointment and then it would cancel out because “all parts had not been delivered.” Katelyn, Bianca (by far the worst), and Jonathan did not do their jobs. I finally found a different number and got in touch with Ernesto (God bless this man) who told me that the appointments would keep getting canceled because no one had checked the box that said “all parts have been received.”
kathi P,
Customer service response - Thank you for your 5-star review, Kathi! We're happy to hear George and Ernesto were helpful, but we apologize for the issues you faced with scheduling.
Sears Home Services on 1733673259031
Robin M,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1733673717610
Excellent service and highly competent.
Valerie C,
Customer service response - Thank you for your 5-star review, Valerie! We're happy to hear you received excellent and highly competent service.
Sears Home Services on 1733288099482
Jose was fantastic. He expertly diagnosed a difficult heating issue we were having and replaced the failing parts to get our system functioning like new. Jose was very professional, courteous and knowledgeable.
Bruce,
Customer service response - Thank you for your 5-star review, Bruce! We're happy to hear Jose expertly diagnosed and fixed your heating issue while being professional and courteous.
Sears Home Services on 1733288151805