622 NW Loop 410 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Karen A
William was very knowledgeable and professional.
Customer service response - Thank you for recognizing William's knowledge and professionalism. We're delighted to hear you had a positive experience with our service!
Sears Home Services on August 18, 2024
Grace G
Eduardo is great at what he does. He fixed my washer and explained why it went down on me. Glad to have had him take the time to explain this to me and fix it at the same time. Thank you so much!!
Customer service response - Thank you for your kind words about Eduardo's service! We're delighted to hear he was able to fix your washer and provide a clear explanation.
Sears Home Services on August 18, 2024
sonia R
Explained to me the problem and fix it!
Customer service response - Thank you for your review! We're glad to have helped explain and fix the problem for you.
Sears Home Services on August 13, 2024
arty V
Nice and polite young man.
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on August 13, 2024
Cynthia Q
The gentleman who was here to balance my dryer provided great customer service. Thank you!
Customer service response - Thank you for your kind words! We're thrilled to hear our team provided you with professional and courteous service.
Sears Home Services on August 12, 2024
James P
Robert was excellent!! He knew exactly want the problem was, and quickly resolved the issue. He had read the maintenance bulletins and knew what was needed as soon as I described the problem. His service more than covered the cost of our maintenance contract. Thank You Robert!
Customer service response - We're thrilled to hear Robert provided exceptional service and resolved your issue efficiently. Thank you for recognizing his expertise and for taking the time to leave a review!
Sears Home Services on August 11, 2024
Rick N
Gilbert gave expert service. Great communicator. Excellent service. I highly recommend this service.
Customer service response - We're thrilled to hear about your positive experience with Gilbert and appreciate your recommendation. Thank you for choosing our service!
Sears Home Services on August 08, 2024
Delores A
Customer service response - We apologize for not meeting your expectations. Please visit searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Your feedback is important to us.
Sears Home Services on August 08, 2024
Tony M
Great customer service and very professional.
Customer service response - Thank you for recognizing our customer service and professionalism. We're thrilled to hear you had a positive experience!
Sears Home Services on August 08, 2024
Rene C
He was very polite and thorough on what work needed to be done.
Customer service response - Thank you for recognizing our technician's politeness and thoroughness in explaining the necessary work. We're glad you were satisfied with our service.
Sears Home Services on August 08, 2024
