622 NW Loop 410 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Daniel R
Our technician Juan did a great job diagnosing and explaining the repairs needed on our fridge. He was also helpful in further explaining the benefits of a home warranty that cover most appliances in our home. Good info. Thanks Juan
Customer service response - Thank you for taking the time to leave a review of Sears Appliance Repair. We appreciate your kind words about our technician Juan and are glad to hear that he provided helpful information about the repairs needed on your fridge.
Sears Home Services on January 31, 2024
George C
John was prompt, very professional, answered questions to my satifaction, and was able to effectively articulate what he had done to my satisfaction. Great job!
Customer service response - Thank you for your positive review of Sears Appliance Repair. We are glad that John provided prompt and professional service and was able to address your questions and concerns to your satisfaction. We appreciate your feedback.
Sears Home Services on January 28, 2024
Richard H
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on January 25, 2024
Kathy W
The technician was efficient, polite and got the job done. The Sears maintenance program has been a blessing in these challenging times. Sears is also superior to its competitors for quick response. We called yesterday and they were here this morning. Without calling anyone out specifically, Sears is far superior to others we have tried.
Customer service response - Thank you for your review! We appreciate your kind words about our technician and the efficiency of our service. We apologize for any negative experiences you may have had with other companies, and we're glad to hear that Sears has provided a superior and quick response. Your feedback is valuable to us, and we look forward to serving you again in the future.
Sears Home Services on January 26, 2024
JT
The techs were professional and easily diagnosed the problem with my washer and got it fixed just as fast.
Customer service response - Thank you for taking the time to leave us a review. We appreciate your feedback and we're glad that our technicians were able to provide you with a professional and efficient service to diagnose and fix the problem with your washer.
Sears Home Services on January 25, 2024
Jay C
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on January 24, 2024
Joe K
Robert is a professional and has great customer service.
Customer service response - Thank you for taking the time to leave a review. We appreciate your kind words about Robert and his excellent customer service. We strive to provide the best service possible to all of our customers.
Sears Home Services on January 26, 2024
Dina K
Very professional and easy to understand the type of repair/service provided.
Customer service response - Thank you for taking the time to leave a review. We strive to provide professional and easy-to-understand repair services for our customers. We appreciate your feedback.
Sears Home Services on January 26, 2024
Teresa G
Excellent service. On time, professional, courteous, kept me aware of options, and in and out in timely manner.
Customer service response - Thank you so much for taking the time to leave this excellent review! We are thrilled to hear that our service was on time, professional, and courteous, and that we were able to complete the job in a timely manner. We appreciate your business!
Sears Home Services on January 24, 2024
Sam S
Arrived early. Didn't have to wait all day.
Customer service response - Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that our technician arrived earlier than expected, minimizing your wait time.
Sears Home Services on January 23, 2024
