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622 NW Loop 410 Reviews
Read reviews from customers who used our services at 622 NW Loop 410
Total reviews
884
Average Rating
4.5/5
C M,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778031055954
Juan was extremely knowledgeable and quick to diagnose our LG freezer problem. Prior to his visit we had two other technicians that could not find the problem. Thank you Juan
John G,
Customer service response - Thank you for your feedback, John! We're glad to hear Juan was extremely knowledgeable and quick in diagnosing your LG freezer problem.
Sears Home Services on 1777654810091
Technician was very knowledgeable and skilled. Diagnosed the problem and fixed it. A/C Unit working fine now. Also took photos of other household appliances to register them in the system so they will have info needed if we have any problems with any of them. Great customer service!
Pauletta B,
Customer service response - Thank you for your feedback, Pauletta! We're glad to hear the technician was knowledgeable, skilled, and provided great customer service by diagnosing and fixing the issue and registering your appliances.
Sears Home Services on 1777582450436
Juan was very professional and provided exceptional service with my washer repair. He explained all things very well and got our unit back up and running in a timely manner. Thank you Juan!
Frank A,
Customer service response - Thank you for your feedback, Frank! We're glad to hear Juan was professional and provided exceptional service, getting your washer back up and running quickly.
Sears Home Services on 1777479492833
Warranty call. No cost beyond the $95 service call cost charged by the warranty company. The warranty company declined to pay for the repair due to the age of the machine and the cost of the parts and labor required to fix it. I am waiting to hear what kind of compensation the warranty company is going to offer to apply to the purchase of a new washing machine. The technician explained the process and let me know in advance about the possibility of the eventual outcome.
Fred S,
Customer service response - Thank you for your feedback, Fred! We're glad to hear the technician explained the process clearly and kept you informed about the potential outcome.
Sears Home Services on 1777410392621
Curious. Professional, knowledgeable
T G,
Customer service response - Thank you for your feedback, T Gardner! We're glad to hear you found our service professional and knowledgeable.
Sears Home Services on 1777408486334
Jeremiah was super helpful and informative.
Renee A,
Customer service response - Thank you for your feedback, Renee! We're glad to hear Jeremiah was super helpful and informative during your service.
Sears Home Services on 1777165145437
Pauline F,
Customer service response - Thank you for the amazing 5-star review, Pauline! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776986064224
Friendly service and great communication
Alan F,
Customer service response - Thank you for your feedback, Alan! We're glad to hear you appreciated the friendly service and great communication.
Sears Home Services on 1776727635664
Jeremiah was great. He identified the problem and fixed it immediately.
Steve S,
Customer service response - Thank you for your feedback, Steve! We're glad to hear Jeremiah was great in identifying and fixing the problem immediately.
Sears Home Services on 1776537049124
