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622 NW Loop 410 Reviews
Read reviews from customers who used our services at 622 NW Loop 410
Total reviews
885
Average Rating
4.5/5
sandy C,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1753141997138
Eduardo was friendly and helpful. He took the time to check things out and to explain what I needed to know. It really helps to have the Sears Advantage plan to help keep costs down.
Theresa M,
Customer service response - Thank you for your 5-star review, Theresa! We're happy to hear Jonathan was helpful and went above and beyond to resolve the scheduling issues and complete the repairs.
Sears Home Services on 1753066296321
Tech. Was very ponlite answerd all questions.
Richard J,
Customer service response - Thank you for your 5-star review, Richard! We're happy to hear our technician was polite and answered all your questions.
Sears Home Services on 1753056690518
Technician was knowledgeable and friendly and did a great job!
Kevin N,
Customer service response - Thank you for your 5-star review, Kevin! We're happy to hear our technician was knowledgeable, friendly, and did a great job.
Sears Home Services on 1753057446323
Jonathan went above and beyond to correct the scheduling mistakes made by others. This was very helpful for me and my schedule. He did an excellent job explaining the process, diagnosing and making the necessary repairs. I also recommend the Sear’s home warranty for appliances. Their technicians are all Sear’s certified.
Theresa M,
Customer service response - Thank you for your 5-star review, Theresa! We're happy to hear Jonathan went above and beyond to help with scheduling and repairs, and we appreciate your recommendation of our home warranty.
Sears Home Services on 1753057440712
Jose. 5 Stars THE REVIEW WAS GOOD ONLY FOR JOSE… Caring Compassionate Kind Human Responsible Respectful Good Listener Professional AI - ZERO stars Rescheduled me 3 times, NO 24 hour notice, I was notified AFTER 10 am EACH occurrence. VERY RUDE of my time. Then the AI rescheduled me and didn’t even ask if I was ok with that. HIW RUDE IS THAT??? I had a prior appointment the day of that appointment, so I rescheduled for the following day. I was surprised a human being showed up… AI was a COMPLETE waste of my time. RUDE NO COMPASSION TIME WASTER NO REAL ANSWERS HANGS UP ON YOU CAUSES MORE FRUSTRATION IRRITATING COLD IMPERSONAL AND …MY AIR CONDITIONING IS STILL BROKEN… NOT HAPPY…
Dianne F,
Customer service response - Thank you for your 5-star review for Jose, Dianne! We're happy to hear he was caring and professional, and we apologize for the issues with the scheduling system. Please contact us directly so we can address your air conditioning concerns.
Sears Home Services on 1752807633771
Even though appt. was cancelled .Ernest is truly a professional person, prior to freezer being condemned he troubled shot the problems the three times he was here.Kudos to Ernest. Job well done
Jose G,
Customer service response - Thank you for your 5-star review, Jose! We're happy to hear Ernest was professional and thorough in troubleshooting your freezer issues.
Sears Home Services on 1752807846917
Very professional and efficient.
linda T,
Customer service response - Thank you for your 5-star review, Linda! We're happy to hear our team was professional and efficient.
Sears Home Services on 1752808132855
Jose really took the time to explain the issues to me and left me with some tips for general maintenance. He was very respectful and knowledgeable. I would recommend Jose to anyone having issues with their A/C.
Tabitha E,
Customer service response - Thank you for your 5-star review, Tabitha! We're happy to hear Jose was respectful, knowledgeable, and provided helpful maintenance tips.
Sears Home Services on 1752715275880
Christopher L,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1752717402674
