622 NW Loop 410 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Christie M
Very experience technician. Explained the problem. Cuddos
Customer service response - Thank you for your 5-star review, Christie! We're happy to hear our experienced technician explained the problem clearly.
Sears Home Services on May 09, 2025
jack N
great friendly service from the tech and informative explanation of the work to be performed
Customer service response - Thank you for your 5-star review, Jack! We're happy to hear our technician provided great service and informative explanations.
Sears Home Services on May 09, 2025
Jose B
Very Good!
Customer service response - Thank you for your 5-star review, Jose! We're happy to hear you had a very good experience.
Sears Home Services on May 09, 2025
Cyndi P
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 09, 2025
Marcy B
I would like to compliment Jose the tech from Sears who came to service my HVAC on May 5th. He was very professional, respectful and very personable. He took the time to find the problem to repair my AC, and did not leave until he knew the AC was working properly. I want to thank him for his hard work, and I believe he is an asset the this company. Sincerely, Ms. Marcy Bell
Customer service response - Thank you for your 5-star review, Marcy! We're happy to hear Jose was professional, respectful, and ensured your AC was working properly.
Sears Home Services on May 05, 2025
Isabel E
Technician knew what he was doing and knew exactly what was wrong. Part was replaced fast and got our stove working again.
Customer service response - Thank you for your 5-star review, Isabel! We're happy to hear our technician quickly identified the issue and got your stove working again.
Sears Home Services on May 05, 2025
Victor C
Technician was very helpful and informative.
Customer service response - Thank you for your 5-star review, Victor! We're happy to hear our technician was helpful and informative.
Sears Home Services on May 04, 2025
Maria L
(Translated by Google) Excellent service thanks to Tegnico Eduardo 👍.. (Original) Excelente servicio gracias al Tegnico Eduardo 👍..
Customer service response - ¡Gracias por tu reseña de 5 estrellas, Maria! Nos alegra saber que Eduardo te brindó un excelente servicio.
Sears Home Services on May 04, 2025
Frank C
no refrigerator/freezer for over two months until Juan showed. his coworker had initially diagnosed the problem but he was on another assignment, replaced by Juan who left the unit working better than when new. the Sears teamwork was the key to a now working unit.
Customer service response - Thank you for your 5-star review, Frank! We're happy to hear Juan and our team worked together to get your refrigerator/freezer working better than new.
Sears Home Services on May 01, 2025
Clark M
Johnathan did a great job. He communicated exactly what he was doing and was very dedicated to insure the repairs were made correctly. He left the work area very clean and removed all the cardboard and old parts. I am very satisfied with the work.
Customer service response - Thank you for your 5-star review, Clark! We're happy to hear Johnathan communicated well, ensured repairs were made correctly, and left the work area clean.
Sears Home Services on May 01, 2025
