622 NW Loop 410 Reviews

Read reviews from customers who used our services at 622 NW Loop 410


Total reviews

884


Average Rating

4.5/5

May 06, 2025
Overall rating

I would like to compliment Jose the tech from Sears who came to service my HVAC on May 5th. He was very professional, respectful and very personable. He took the time to find the problem to repair my AC, and did not leave until he knew the AC was working properly. I want to thank him for his hard work, and I believe he is an asset the this company. Sincerely, Ms. Marcy Bell

Marcy B,

Customer service response - Thank you for your 5-star review, Marcy! We're happy to hear Jose was professional, respectful, and ensured your AC was working properly.

Sears Home Services on 1746492378633

May 05, 2025
Overall rating

Technician knew what he was doing and knew exactly what was wrong. Part was replaced fast and got our stove working again.

Isabel E,

Customer service response - Thank you for your 5-star review, Isabel! We're happy to hear our technician quickly identified the issue and got your stove working again.

Sears Home Services on 1746489562305

May 04, 2025
Overall rating

Technician was very helpful and informative.

Victor C,

Customer service response - Thank you for your 5-star review, Victor! We're happy to hear our technician was helpful and informative.

Sears Home Services on 1746398970336

May 04, 2025
Overall rating

(Translated by Google) Excellent service thanks to Technician Eduardo 👍.. (Original) Excelente servicio gracias al Tegnico Eduardo 👍..

Maria L,

Customer service response - ¡Gracias por tu reseña de 5 estrellas, Maria! Nos alegra saber que Eduardo te brindó un excelente servicio.

Sears Home Services on 1746399008243

May 01, 2025
Overall rating

no refrigerator/freezer for over two months until Juan showed. his coworker had initially diagnosed the problem but he was on another assignment, replaced by Juan who left the unit working better than when new. the Sears teamwork was the key to a now working unit.

Frank C,

Customer service response - Thank you for your 5-star review, Frank! We're happy to hear Juan and our team worked together to get your refrigerator/freezer working better than new.

Sears Home Services on 1746143473264

May 02, 2025
Overall rating

Johnathan did a great job. He communicated exactly what he was doing and was very dedicated to insure the repairs were made correctly. He left the work area very clean and removed all the cardboard and old parts. I am very satisfied with the work.

Clark M,

Customer service response - Thank you for your 5-star review, Clark! We're happy to hear Johnathan communicated well, ensured repairs were made correctly, and left the work area clean.

Sears Home Services on 1746144253142

May 02, 2025
Overall rating

Carmen Y,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1746145414707

April 30, 2025
Overall rating

Arrived early and replaced parts carefully and quickly. Technician was nice and professional.

Sandra J,

Customer service response - Thank you for your 5-star review, Sandra! We're happy to hear our technician arrived early, replaced parts carefully, and was nice and professional.

Sears Home Services on 1746069611112

April 30, 2025
Overall rating

Very efficient, well mannered, respectful, AND a great technician!

John G,

Customer service response - Thank you for your 5-star review, John! We're happy to hear our technician was efficient, well-mannered, and respectful.

Sears Home Services on 1746069525020

April 29, 2025
Overall rating

David M,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1745978727309

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