622 NW Loop 410 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (551 reviews)

Julia B

May 09, 2025

Both Antonio and Jeremiah are fantastic technicians!! Very knowledgeable and courteous. They got the job done quickly. I hope that next time I need service on one of my appliances, one of those two gentlemen will be who comes out!

Source: Google

Customer service response - Thank you for your 5-star review, Julia! We're happy to hear Antonio and Jeremiah were knowledgeable, courteous, and efficient.

Sears Home Services on May 09, 2025

Christie M

May 09, 2025

Very experience technician. Explained the problem. Cuddos

Source: Google

Customer service response - Thank you for your 5-star review, Christie! We're happy to hear our experienced technician explained the problem clearly.

Sears Home Services on May 09, 2025

jack N

May 09, 2025

great friendly service from the tech and informative explanation of the work to be performed

Source: Google

Customer service response - Thank you for your 5-star review, Jack! We're happy to hear our technician provided great service and informative explanations.

Sears Home Services on May 09, 2025

Jose B

May 09, 2025

Very Good!

Source: Google

Customer service response - Thank you for your 5-star review, Jose! We're happy to hear you had a very good experience.

Sears Home Services on May 09, 2025

Cyndi P

May 09, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on May 09, 2025

Marcy B

May 06, 2025

I would like to compliment Jose the tech from Sears who came to service my HVAC on May 5th. He was very professional, respectful and very personable. He took the time to find the problem to repair my AC, and did not leave until he knew the AC was working properly. I want to thank him for his hard work, and I believe he is an asset the this company. Sincerely, Ms. Marcy Bell

Source: Google

Customer service response - Thank you for your 5-star review, Marcy! We're happy to hear Jose was professional, respectful, and ensured your AC was working properly.

Sears Home Services on May 05, 2025

Isabel E

May 05, 2025

Technician knew what he was doing and knew exactly what was wrong. Part was replaced fast and got our stove working again.

Source: Google

Customer service response - Thank you for your 5-star review, Isabel! We're happy to hear our technician quickly identified the issue and got your stove working again.

Sears Home Services on May 05, 2025

Victor C

May 04, 2025

Technician was very helpful and informative.

Source: Google

Customer service response - Thank you for your 5-star review, Victor! We're happy to hear our technician was helpful and informative.

Sears Home Services on May 04, 2025

Maria L

May 04, 2025

(Translated by Google) Excellent service thanks to Tegnico Eduardo 👍.. (Original) Excelente servicio gracias al Tegnico Eduardo 👍..

Source: Google

Customer service response - ¡Gracias por tu reseña de 5 estrellas, Maria! Nos alegra saber que Eduardo te brindó un excelente servicio.

Sears Home Services on May 04, 2025

Frank C

May 01, 2025

no refrigerator/freezer for over two months until Juan showed. his coworker had initially diagnosed the problem but he was on another assignment, replaced by Juan who left the unit working better than when new. the Sears teamwork was the key to a now working unit.

Source: Google

Customer service response - Thank you for your 5-star review, Frank! We're happy to hear Juan and our team worked together to get your refrigerator/freezer working better than new.

Sears Home Services on May 01, 2025

Average Rating: 4.5/5 (551 reviews)