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622 NW Loop 410 Reviews
Read reviews from customers who used our services at 622 NW Loop 410
Total reviews
904
Average Rating
4.5/5
Albert is a great technician! He's been sent out multiple times, we're still trying to solve the ongoing problem with my washing machine but he's been very good at explaining and trying to make sure I get the parts needed.
Gemz J,
Customer service response - Thank you for your positive review, Gemz! We're glad to hear Albert has been helpful and thorough in addressing your washing machine issue.
Sears Home Services on 1730948537160
Larry O,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1730874054935
Rosalinda S,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1730688569663
Great service
Sylvia S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1730688596876
Very Knowledgeable and polite
Christina A,
Customer service response - Thank you for your positive review, Christina! We're delighted to hear that our technician was knowledgeable and polite.
Sears Home Services on 1730872482203
Frank M,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1730359798480
Raul F,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1730359844813
Timothy was our repair guy and he was on time, extremely knowledgeable about what was needed in order to complete the repair. He filled out the information in his report and spoke to others about why the fridge could not be fixed. He was unable to fix the refrigerator but he explained that the process was still being addressed and explained to others what we've been dealing with for over 2 months while waiting...still waiting with broken fridge but it wasn't his fault. Evidently they don't make parts for our fridge anymore. We've only had it for 16 months before it completely defrosted as in hot on the inside of fridge and freezer. He was super helpful with explaining everything and did everything humanly possible. The part that we need to fix it just does not exist...so, still waiting for a resolution and trying to be patient while my expensive $3200 fridge takes up space in my kitchen...but I don't blame the repair guy, he was great...the part just doesn't exist!
Lori Z,
Customer service response - Thank you for your detailed review, Lori. We're glad to hear that Timothy was knowledgeable and helpful, even though the part needed for your fridge is unavailable. Please contact us directly so we can continue to work towards a resolution for you.
Sears Home Services on 1730259502566
David was great now I need to know what is going to be done because he said my refrigerator could not be repaired.
Sally T,
Customer service response - We're really sorry to hear about your experience, Sally. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1730041055638
Scott A,
Customer service response - Hi Scott, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1729811131780
