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622 NW Loop 410 Reviews
Read reviews from customers who used our services at 622 NW Loop 410
Total reviews
886
Average Rating
4.5/5
Excellent Service Technician! Send him again if we ever have an issue with Kenmore Washer. Appreciate Sears Staff!
Blanca G,
Customer service response - Thank you for your wonderful review! We're delighted to hear about your positive experience and will be happy to send the same technician for any future needs with your Kenmore washer.
Sears Home Services on 1720744562412
The service technician was very professional curious kind and very knowledgeable
richard B,
Customer service response - Thank you for highlighting the professionalism and knowledge of our technician. We're glad you had a positive experience!
Sears Home Services on 1720749995542
Tom was great !
Sid U,
Customer service response - Thank you for your kind words! We're thrilled to hear you had a great experience with Tom.
Sears Home Services on 1720749917830
Sheila W,
Customer service response - A big thank you, Sheila, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1720498652209
Ariel B,
Customer service response - A big thank you, Ariel, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on 1720156206746
Knowledgeable, understood what we were hearing with the washing machine and solved the mystery. Kept us informed as to when he was arriving. Thank you.
Fran B,
Customer service response - Thank you for acknowledging our commitment to understand and solve your washing machine issue, as well as our communication efforts. Your satisfaction is our top priority.
Sears Home Services on 1720018918047
Bryan was a very nice and professional technician. I hope next time I need a Sears Technician, he will be the one that comes back. He really knows his job, and answered all my questions!
Gloria O,
Customer service response - We're thrilled to hear Bryan provided excellent service and could answer all your questions. We look forward to sending him your way for any future needs!
Sears Home Services on 1720018773702
I rated the technician at 5 ⭐️ he did an awesome job repairing the stove. Additional comments: Dissatisfied with the ordering department they continued to send wrong parts. It took longer than expected to repair the stove. Poor customer service!
Rosemary V,
Customer service response - Thank you for acknowledging the excellent work of our technician; we're sorry for the frustration caused by our ordering department and the delay. We appreciate your feedback and are committed to improving our service.
Sears Home Services on 1719796369189
The technician did a very good job of installing a replacement door seal on our refrigerator. So, he gets 5 stars. However, Sears Appliance Repair should get 1 star, because they charged me at least 2X what should have been charged. ($504 instead of $250)
Gilbert F,
Customer service response - Thank you for acknowledging the quality work our technician provided. We apologize for any concerns regarding the pricing and would love the opportunity to discuss this further with you.
Sears Home Services on 1719793427973
Marla D,
Customer service response - Thank you so much for the fantastic 5-star rating, Marla! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1719796517140
