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4000 Sunset Mall Reviews
Read reviews from customers who used our services at 4000 Sunset Mall
Total reviews
261
Average Rating
4.7/5
Still have an issue
He was very nice got the parts replaced but now the knob does not line up and will not go on some cycles. Said he would order another knob but when I checked my order had been completed and no knob ordered. I need this fixed.
Rebecca W,
San Angelo, TXSoooooooooo ???
Desryck seemed to be doing a competent job up to the point that he was taken off the job by CHW.
Joseph B,
San Angelo, TXService rewiew
Tech was friendly and courteous. He informed me he was NOT the right guy for my AC WINDOW UNITS . Choice home warranty's mistake.
Liz B,
San Angelo, TXRecap
He did a good job. Thank you. But the washer is still squeaky during the wash and when it drains. What has to happen next?
Vanessa G,
San Angelo, TXHome service
Ralph did a great job. I have no problem with our technician at all. I have a huge problem with the AI service that schedules these appointments. It is not reliable. It continued to try to schedule appointments for me after my original appointment was made. I confirmed through that AI service and thought everything was fine. I was then texted, emailed, and called to reschedule. All the while I'm not wanting to reschedule because each time you reschedule it pushed the date out farther. It was already a month that my washer had been broken when this was happening. Very frustrating scheduling service.
Chad K,
Mertzon, TXWasher repair
Great service and kept me updated on what was being done.
Nell W,
Mertzon, TXN/a
Danny was professional, timely, and very honest when repairing our dryer
Jeremy B,
San Angelo, TXDryer
Ralph was very professional and he diagnosed problem and ordered part. He very promptly arrived and fixed the dryer. Problem is dryer now makes a different noise when drying is complete.
Odalia M,
San Angelo, TXG
It took him 3 times to fix my washer. One time he came out and told me when conns set up the washer they did not take the shipping rod out. It took me less then 2 seconds to pull it out. He should have pulled it out. He was friendly and he knew what he was doing. I talked to my uncle that worked you sears for over 30 years and he said he would have pulled it out.
Jarrod S,
Carlsbad, TXWanda Nunez
The work was good but his attitude was really down
Wanda N,
San Angelo, TX