201 S Plano Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (129 reviews)

Marilyn S

May 21, 2025

Kevin T was my technician and was very professional and friendly! He went above and beyond!!! Thank you Kevin T!

Source: Google

Customer service response - Thank you for your positive feedback, Marilyn! We're glad to hear Kevin T was professional, friendly, and went above and beyond.

Sears Home Services on May 21, 2025

Fred D

May 20, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on May 20, 2025

Marguerite C

May 15, 2025

The gentleman was very polite and friendly. Went out of his way to help me with something else I was dealing with. Took care of my washer. It works or the cold water is able to be used now. He also took the time to balance it.

Source: Google

Customer service response - Thank you for your positive feedback, Marguerite! We're glad to hear our technician was polite, friendly, and went out of his way to help with your washer and balance it.

Sears Home Services on May 15, 2025

Wyatt R

May 14, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on May 14, 2025

Lauren S

May 13, 2025
Source: Google

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on May 13, 2025

Antonio M

May 12, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on May 12, 2025

Kannikar

May 09, 2025

Call to repair dryer machine.The service “Mario” he arrived on time, quickly diagnosed the issue, and explained everything clearly before starting the repair. The work was done efficiently, and my dryer is now working perfectly again. He was professional, knowledgeable. I would highly recommend

Source: Google

Customer service response - Thank you for your positive feedback, Kannikar! We're glad to hear Mario was professional, knowledgeable, and efficient in repairing your dryer.

Sears Home Services on May 09, 2025

Melissa H

May 08, 2025

Noah was prompt, cheerful, courteous, helpful and professional. A role model for all technicians!

Source: Google

Customer service response - Thank you for your positive feedback, Melissa! We're glad to hear Noah was prompt, cheerful, and professional, setting a great example for all technicians.

Sears Home Services on May 08, 2025

Jaxie A

May 05, 2025

Awesome service - on time - fixed dryer fast - thank you Sears and Mario!

Source: Google

Customer service response - Thank you for your positive feedback, Jaxie! We're glad to hear Mario provided awesome service and fixed your dryer quickly.

Sears Home Services on May 05, 2025

Gerald G

April 28, 2025

Tony was timely, professional, knowledgeable, and showed a genuine concern in resolving the problem.

Source: Google

Customer service response - Thank you for your positive feedback, Gerald! We're glad to hear Tony was timely, professional, and genuinely concerned in resolving the problem.

Sears Home Services on April 28, 2025

Average Rating: 4.6/5 (129 reviews)