Appointment Lookup
802-552-4364
201 S Plano Rd Reviews
Read reviews from customers who used our services at 201 S Plano Rd
Total reviews
200
Average Rating
4.6/5
Matthew R,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1724565340556
Tony repaired my Maytag Water & Dryer. He was on time, friendly, quick with the service. A true professional. Although a bit expensive, it was a good service experience.
Dennis T,
Customer service response - Thank you for recognizing Tony's professionalism and efficiency in repairing your Maytag appliances. We're glad you had a positive service experience despite the cost.
Sears Home Services on 1724123687010
Our technician Micah was incredibly polite and listened patiently to our concerns. Sears at home automated customer service portal is abysmal as you can never talk to a live person that can give you updates on rescheduling or parts issues. Micah is the only one that deserves the rating!
John M,
Customer service response - Thank you for highlighting Micah's professionalism and empathy towards your concerns; we apologize for the frustrations experienced with our automated system and we're looking into making improvements. Your feedback is greatly appreciated and helps us serve you better.
Sears Home Services on 1722560744693
Great service done in a timely manor.
Merle M,
Customer service response - Thank you for acknowledging our timely service! We're thrilled you're satisfied with our work.
Sears Home Services on 1722561209311
Technician was pleasant and completed the repair efficiency without making a mess.
David H,
Customer service response - Thank you for highlighting the professionalism and efficiency of our technician. We're pleased to have provided you with a satisfactory service experience.
Sears Home Services on 1721825856817
Lisa N,
Customer service response - Thank you so much for the fantastic 5-star rating, Lisa! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1721693531219
Loretta T,
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on 1707174376813
Tony was able to troubleshoot out LG washing machine. A power surge temporarily disabled the unit, Tony showed us how to fix it, I am grateful for his honesty and not charging us for repairs we did not need.
Donna S,
Customer service response - Thank you for sharing your positive experience with Tony's expertise and honesty. We're glad to have been of service without unnecessary charges.
Sears Home Services on 1721533147392
Kevin Terrell was awesome! He got the part and came back to install it within an hour. He also fixed the lights inside our refrigerator!!
Lucinda N,
Customer service response - Thank you for highlighting Kevin's efficient and thorough service! We're thrilled to hear he exceeded your expectations, fixing both the main issue and the lights in your refrigerator.
Sears Home Services on 1721210795122
Gary B,
Customer service response - Thank you so much for the fantastic 5-star rating, Gary! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on 1720498485106
