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3060 Clarksville St Reviews
Read reviews from customers who used our services at 3060 Clarksville St
Total reviews
249
Average Rating
4.7/5
Service was great, but…..
The service provided was great, but your policies are not customer friendly. I actually had two calls, to repair a washer for which the part had been ordered and received. Rick repaired the washer quickly and effectively. I also had a built-in refrigerator that was not cooling. He said the policy was not to remove the trim kit, because they could not be responsible for any damage that might result to the surrounding cabinets. He even called his supervisor to confirm this. I'm 74 years old with several health issue but was able to remove enough of the trim kit to allow access to diagnose the problem and get parts ordered. I have subsequently removed the entire trim kit and support braces that hold the refrigerator and freezer together. My question is, if I had been an 87 year old female widow like a friend of mine, would I have still had to remove the trim kit myself or would the warranty company pay a second vendor to remove it and then reinstall it once the repair is completed.
Chris D,
Paris, TXFantastic
Rick was fantastic. He was professional, kind and knowledgeable. Thank you Rick.
Karen R,
Dodd City, TXRefrigerator repair
On time, quick efficent. Took care of my problems .
Jane C,
Pickton, TXService call
Very good
Pam S,
Cooper, TXRepair technician
Pleased with the jobs. Good job. Friendly and pleasant repairman.
Darlene H,
Paris, TXAwesome service
Always prepared, well trained, equipped to do the job. I appreciate this service and the technicians.
Cindy G,
Sulphur Spgs, TXOutstanding Technician
I cannot say enough good things about Rick. I have put off my repair for months because Rick was the only Technician I wanted - because he is extremely reliable, professional and follows through. I have been an executive leader for many years and Rick is a rare employee all companies want.
Richard Salter,
Powderly, TXGreat Experience
Prompt arrival and expedient service. Technician was friendly and careful to explain options
Ken K,
Arthur City, TXGreat job.
He was here early and did a great job. Very satisfied.
Cheryl B,
Clayton, OKGreat service
On time very informative knew what he was talking about diagnosed the problem quickly and very professional
Jackie B,
Bogata, TX