1801 South 10th Street Reviews

Read reviews from customers who used our services at 1801 South 10th Street


Total reviews

290


Average Rating

4.4/5

September 23, 2026
Overall rating

Tech was prepared, got to work and diagnosed problem and completed service repair on first visit.

Melvin S,

Customer service response - Thank you for your feedback, Melvin! We're glad to hear the tech was prepared and completed the service repair on the first visit.

Sears Home Services on 1790268410041

September 21, 2026
Overall rating

Work was done without too many delays. Professional persons easy to talk too. Thank you very satisfied with service

Benigno L,

Customer service response - Thank you for your feedback, Benigno! We're glad to hear you were very satisfied with the professional and timely service.

Sears Home Services on 1790019926993

September 15, 2026
Overall rating

Very helpful and explained things well. Good technician!

KrezMan,

Customer service response - Thank you for your feedback! We're glad to hear the technician was helpful and explained things well.

Sears Home Services on 1789570096498

September 09, 2026
Overall rating

ANGEL C,

Customer service response - Thank you for the amazing 5-star review, Angel! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1788979932011

September 04, 2026
Overall rating

Tech was very professional and knowledgeable with my issue. With his expertise and experience, he diagnosed my fridge issue and reported to our warranty department and received a satisfactory result . Thank you

Norma O,

Customer service response - Thank you for your feedback, Norma! We're glad to hear the tech was professional and knowledgeable, and that you received a satisfactory result.

Sears Home Services on 1788578096460

September 04, 2026
Overall rating

Arrived at the time I was expecting, courteous, knowledgeable.

Sandra P,

Customer service response - Thank you for your feedback, Sandra! We're glad to hear the technician was punctual, courteous, and knowledgeable.

Sears Home Services on 1788551515305

September 04, 2026
Overall rating

Our home warranty had sent a previous company to fix our refrigerator. After several visits, our refrigerator was still having the same issue. Jessie, from Sears, was amazing. Not only did he diagnose the problem but fixed it after the part arrived. We are extremely happy with Sears. Thank you, Jessie.

Cynthia D,

Customer service response - Thank you for your feedback, Cynthia! We're glad to hear Jessie was amazing and able to fix your refrigerator issue.

Sears Home Services on 1788524798432

August 25, 2026
Overall rating

Repairman was knowledgeable.

Jaime R,

Customer service response - Thank you for your feedback, Jaime! We're glad to hear the repairman was knowledgeable.

Sears Home Services on 1787708717940

August 18, 2026
Overall rating

He isVery experienced and didn’t waste time, he got the replacement installed and with no problem.

Robert R,

Customer service response - Thank you for your feedback, Robert! We're glad to hear you were happy with the technician's experience and efficient installation.

Sears Home Services on 1787087015179

August 17, 2026
Overall rating

Olga S,

Customer service response - Thank you for the amazing 5-star review, Olga! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1786986054762

August 16, 2026
Overall rating

Fast and professional

Robert H,

Customer service response - Thank you for your feedback, Robert! We're glad to hear you found our service fast and professional.

Sears Home Services on 1786978023150

August 10, 2026
Overall rating

Very sharp tech. Located the issue and ordered parts.

Timothy A,

Customer service response - Thank you for your feedback, Timothy! We're glad to hear the technician was sharp and promptly located the issue.

Sears Home Services on 1786402956742

August 10, 2026
Overall rating

In my opinion, he was a great service technician properly dressed, clean and tidy. He knew what the problem was. He knew how to fix it professional in all aspects. 👍👍

Gil G,

Customer service response - Thank you for your feedback, Gil! We're glad to hear the technician was professional, knowledgeable, and well-presented.

Sears Home Services on 1786388313660

July 29, 2026
Overall rating

(Translated by Google) Excellent diagnostic service and attention from the technician sent. (Original) Excelente servicio en diagnóstico y atención por parte del técnico enviado.

Claudia G,

Customer service response - ¡Gracias por tus comentarios, Claudia! Nos alegra saber que el servicio de diagnóstico y la atención del técnico fueron excelentes.

Sears Home Services on 1785354668059

July 27, 2026
Overall rating

It took 2 months to have my washer fixed after three visits . I used Assurant insurance through Sears and paid $0. The issue was NOT just because they were waiting for the parts . The parts were ordered to arrive at my home address and they arrived a week before they rescheduled the tech to service my washer. Alberto did his job efficiently under an hour and was courteous enough to call me when no one answered the door.

Jean15,

Customer service response - Thank you for your feedback! We're glad to hear Alberto was efficient and courteous, and we apologize for the delay in scheduling the service.

Sears Home Services on 1785173349399

July 25, 2026
Overall rating

janie F,

Customer service response - Thank you for the amazing 5-star review, Janie! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1785020099424

July 14, 2026
Overall rating

Marco was Prompt and very polite. He diagnosed what was wrong with my ac very quickly and made the repairs quickly. Very professional would gladly have Marco back anytime to work on our home warranty issues.

Hotrod’s E,

Customer service response - Thank you for your feedback! We're glad to hear Marco was prompt, polite, and professional in diagnosing and repairing your AC.

Sears Home Services on 1784050559129

July 03, 2026
Overall rating

(Translated by Google) Excellent, thank you for the great service (Original) Excelente gracias por el gran servicio

Ana R,

Customer service response - ¡Gracias por tus comentarios, Ana Maria! Nos alegra saber que recibiste un gran servicio.

Sears Home Services on 1783116638841

July 01, 2026
Overall rating

Alberto did an excellent job explaining what could have caused the problem and took the time to answer all of my questions. He was very careful while working around the area and treated everything with great care and professionalism. I truly appreciate his attention to detail and would definitely recommend his services.

Sergio,

Customer service response - Thank you for your feedback, Sergio! We're glad to hear Alberto provided excellent explanations, was careful and professional, and that you appreciated his attention to detail.

Sears Home Services on 1782930882578

June 30, 2026
Overall rating

Great

Romaldo D,

Customer service response - Thank you for your feedback, Romaldo! We're glad to hear you had a great experience.

Sears Home Services on 1782850614927

June 23, 2026
Overall rating

Elena G,

Customer service response - Thank you for the amazing 5-star review, Elena! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1782309676131

June 21, 2026
Overall rating

Great service appointment and on time. Marco got our problem solved very quickly.

Michael F,

Customer service response - Thank you for your feedback, Michael! We're glad to hear you had a great service appointment and that it was on time.

Sears Home Services on 1781880979293

June 17, 2026
Overall rating

Ana G,

Customer service response - Thank you for the amazing 5-star review, Ana! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781729271943

June 16, 2026
Overall rating

Alegria C,

Customer service response - Thank you for the amazing 5-star review, Alegria! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1781633778466

June 07, 2026
Overall rating

The repair was completed in the time frame given. The technician worked quickly and efficiently. This repair was covered under a service agreement -- cost was not an issue.

Catherine H,

Customer service response - Thank you for your feedback, Catherine! We're glad to hear the repair was completed efficiently and within the given time frame.

Sears Home Services on 1780931525641

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