401 E Grand Reviews
Read reviews from customers who used our services at 401 E Grand
Total reviews
71
Average Rating
4.3/5
The technician was very nice although Sears Home Service miscommunicated with his company. I needed a Dishwasher installed but the company Sears sent does not install. When I try to reschedule I can't get a real person to talk to. This has been a very frustrating and disappointing process that started last July . I have always trusted the Sears name for quality and service. I hope this rating does not reflect on the technician. He was very nice and helped me find the phone # I should call. Which turned out to be another recorded message.
Barbara M,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1707447971263