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401 E Grand Reviews
Read reviews from customers who used our services at 401 E Grand
Total reviews
68
Average Rating
4.3/5
Michael did a great job on repairing our gas range, AI not so great.
Gary G,
Customer service response - Thank you for your feedback, Gary! We're glad to hear Michael did a great job, and we appreciate your input on the AI.
Sears Home Services on 1781381424529
Don’t use AI to make your appointment, always insist on talking to a human. I made 2 separate appointments & AI made them both for the wrong appliance.
Gary,
Customer service response - Thank you for your feedback, Gary! We're glad to hear your advice, and we recommend speaking with a representative for accurate appointment scheduling.
Sears Home Services on 1781380616288
Michael was wonderful & was very professional!
Colby P,
Customer service response - Thank you for your feedback, Colby! We're glad to hear Michael was wonderful and very professional.
Sears Home Services on 1780597160902
Chris H,
Customer service response - Thank you for the amazing 5-star review, Chris! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778776939575
Really nice young man. Got right to the job and determined what the problem was. Gave good details and got us a new microwave approved.
Mike G,
Customer service response - Thank you for your feedback, Mike! We're glad to hear the technician was efficient, provided good details, and got your new microwave approved.
Sears Home Services on 1777412026462
John D,
Customer service response - Thank you for the amazing 5-star review, John! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1775069060319
Kendrick was courteous and friendly. Got right to work and had it repaired quickly. He will be a good tech with Michael training him.
Renee N,
Customer service response - Thank you for your review, Renee! We're glad to hear Kendrick was courteous and friendly, and that Michael's training is helping him become a great tech.
Sears Home Services on 1774575920424
Janet J,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1774576098846
Vinny was courteous, professional, and knowledgeable.He answered all questions we asked him.
Aaron P,
Customer service response - Thank you for your review, Aaron! We're glad to hear Tyler was courteous, professional, and knowledgeable.
Sears Home Services on 1773622976102
Repairman was very good. Did not like having to wait so long for repairs.
Mike M,
Customer service response - Thank you for your review, Mike! We're glad to hear the repairman was very good, but we're sorry about the wait time for repairs.
Sears Home Services on 1773360777803
