Appointment Lookup
802-552-4364
401 E Grand Reviews
Read reviews from customers who used our services at 401 E Grand
Total reviews
71
Average Rating
4.3/5
Very professional.
Peggy H,
Customer service response - Thank you for your review, Peggy! We're glad to hear you found our service professional.
Sears Home Services on 1736225685689
Daniel is very knowledgeable and professional. He did a very good job today.
Dana M,
Customer service response - Thank you for your positive feedback, Dana! We're delighted to hear that Daniel provided knowledgeable and professional service.
Sears Home Services on 1732236665514
Robert G,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1729432185971
Michael was very adept at his technical craft and professional in his manner during the appliance repair. This was a far cry from my previous experience with another technician.
DIANE E,
Customer service response - Thank you for your positive feedback! We're delighted to hear that Michael provided a professional and adept service, and we're glad this experience was a significant improvement for you.
Sears Home Services on 1726710325174
Thank you to Josh for being a great technician. He was quick, informative and friendly!!
marina G,
Customer service response - Thank you for your positive feedback! We're delighted to hear that Josh provided quick, informative, and friendly service.
Sears Home Services on 1725419810078
Quinn did a great job on our washing machine. Answered all questions and gave great advice.
Steve A,
Customer service response - Thank you for your positive feedback! We're delighted to hear that Quinn provided excellent service and valuable advice for your washing machine.
Sears Home Services on 1723772116789
Michael was very professional. I do wonder why the technician is not sent the pictures I downloaded of the error code and the model plate to the appointment app when I scheduled it yesterday. Might need to fix that so technicians have all information.
Terry M,
Customer service response - Thank you for your kind words about Michael and for bringing this issue to our attention. We'll work on improving our process to ensure technicians receive all the necessary information beforehand.
Sears Home Services on 1722560746165
Great communication and timely on repairs.
Justin L,
Customer service response - Thank you for appreciating our communication and timeliness. We're thrilled we could meet your expectations!
Sears Home Services on 1722489415986
good fast work but I waited two weeks before they got my part it
Butch R,
Customer service response - Thank you for acknowledging our fast work. We apologize for the delay in obtaining the part and are working on improving our processes to serve you better.
Sears Home Services on 1717757590980
My technician was very professional, knowledgable, courteous, and prompt. My front load washing machine is now working like new. No more leaks.
Forever L,
Customer service response - We are thrilled to hear about your positive experience with our technician and that your washing machine is now working perfectly. Thank you for taking the time to share your feedback!
Sears Home Services on 1710128149467
