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401 E Grand Reviews
Read reviews from customers who used our services at 401 E Grand
Total reviews
71
Average Rating
4.3/5
Janet J,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1774576098846
Vinny was courteous, professional, and knowledgeable.He answered all questions we asked him.
Aaron P,
Customer service response - Thank you for your review, Aaron! We're glad to hear Tyler was courteous, professional, and knowledgeable.
Sears Home Services on 1773622976102
Repairman was very good. Did not like having to wait so long for repairs.
Mike M,
Customer service response - Thank you for your review, Mike! We're glad to hear the repairman was very good, but we're sorry about the wait time for repairs.
Sears Home Services on 1773360777803
Good man. Excellent job
Bennie P,
Customer service response - Thank you for your review, Bennie! We're glad to hear you were pleased with the excellent job.
Sears Home Services on 1773275213894
Technicians were great once they were able to do their job. Same recall issue and I was charged an additional service fee. The automated system is awful. No direct number to live agent to explain topics that are not multiple choice. Did a chat 2 times. Was told they would get back to me asap. I received 3 of the same part. Sear overall is terrible. AI has crippled your technicians.
Maria B,
Customer service response - Thank you for your feedback, Maria. We're glad to hear the technicians were great, but we're sorry for the issues with our automated system. Please contact us directly so we can assist you further.
Sears Home Services on 1772755981301
Kendrick and Michael did a great job.
Justin W,
Customer service response - Thank you for your review, Justin! We're glad to hear Kendrick and Michael did a great job.
Sears Home Services on 1772755981270
brandon G,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1772419955865
My wife and I think that he knows a lot about Refrigerator repair. We feel very satisfied with his repair on our unit.
RS R,
Customer service response - Thank you for your review! We're happy to hear you and your wife are satisfied with the refrigerator repair.
Sears Home Services on 1772419702606
Ronald R,
Customer service response - We appreciate the 5-star rating, Ronald! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1772419969850
Tony E,
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on 1771808140793
