4600 S Medford Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Donna H
The technician was courteous and checked all controls on the dishwasher. He found that I was not pressing the buttons with enough pressure.
Customer service response - Thank you for your review, Donna! We're happy to hear our technician was courteous and helped you with your dishwasher controls.
Sears Home Services on July 13, 2025
Charlotte J
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on July 01, 2025
Jatheus
David was friendly, fast, and communicative as to what was going on with my machines.
Customer service response - Thank you for your review, Jatheus! We're happy to hear that David was friendly, fast, and communicative with your machines.
Sears Home Services on June 26, 2025
Wendy
Technician did a great job so far, identified the problem, replaced the part, and explained what happened; wonderful... Now, The process Sears uses when scheduling an appointment could use some work. They expect a person to miss a whole day of work and wait on their technician. Now certainly there can be some adjustments made to wear a person doesn't have to miss a whole day. For instance I sit here all day was asked to wait from 8:00 to 5:00 and it was after 6:00 before he got here. Now he had a busy day, understandable, but there's no reason why I couldn't have been contacted when he got to, I don't know, the person before the person before me or even the appointment before me. Then I could have met him back here at the house by time he would have finished his last job we probably would have been getting here around the same time. The tech he gets 5 stars, Sears you get 2. And one of those is only because you did a decent hiring job.
Customer service response - Thank you for your review, Wendy! We're happy to hear the technician did a great job, but we're sorry about the scheduling inconvenience. Your feedback is valuable, and we'll work on improving our appointment process.
Sears Home Services on June 25, 2025
Beatrice U
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 19, 2025
James W
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 09, 2025
Linda L
Timely repair. Problem located, parts ordered and technician returned within two days. Very pleased with service to Maytag washer.
Customer service response - Thank you for your review, Linda! We're happy to hear you were pleased with the timely repair and service to your Maytag washer.
Sears Home Services on June 04, 2025
Larry K
Ricky is first class tech.
Customer service response - Thank you for your review, Larry! We're happy to hear that Ricky provided first-class service.
Sears Home Services on June 03, 2025
kathie L
Our service repairman was excellent. Knowledgable, efficient, friendly, helpful.
Customer service response - Thank you for your review, Kathie! We're happy to hear our service repairman was knowledgeable, efficient, friendly, and helpful.
Sears Home Services on June 01, 2025
Claudia R
Thank you for your time and patience
Customer service response - Thank you for your review, Claudia! We're happy to hear you appreciated our time and patience.
Sears Home Services on May 28, 2025
