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4600 S Medford Dr Reviews
Read reviews from customers who used our services at 4600 S Medford Dr
Total reviews
165
Average Rating
4.6/5
Trey C,
Tony was awesome. He was super professional & provided quality work
Melinda S,
Great! Fast! Efficient! Pleasant!
Deloras H,
Everything went perfectly, the guys were so nice!
Stephanie C,
Had a great experience. My tech communicated with me consistently throughout the day keeping me updated.
Stephen C,
John (,
Darlene L,
Customer service response - Thanks for the great rating, Darlene! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1785290157343
I feel like $100 just to come out and tell me that my refrigerator needs to be replaced and you have to wait 15 days before I could have it replaced mean I lost all of my food in my refrigerator and I’m still waiting for a replacement Just never knew it would take this long To get a certificate to replace the refrigerator.
Cathy W,
Customer service response - Thank you for your feedback, Cathy. We apologize for the inconvenience and delays you've experienced with your refrigerator replacement.
Sears Home Services on 1766974890097
Diagnosis and service rep were effective
John (,
Customer service response - Thank you for your review, John! We're glad to hear our diagnosis and service were effective.
Sears Home Services on 1738127326107
Ricky did a great job, but the repair as a whole was problematic. We had to schedule the repair multiple times b/c it would get scheduled and no one would show. One tech showed on a day we didn’t know there was a appt and before the part arrived. The repair as a whole was disorganized and took a month. We’ve never had this experience with Sears before. I hope it’s not the new normal.
Meredith M,
Customer service response - We apologize for the confusion and inconvenience you experienced with the scheduling and repair process; your feedback is invaluable in helping us improve. Thank thank you for bringing this to our attention.
Sears Home Services on 1717601163714
