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5300 San Dario Ave Reviews
Read reviews from customers who used our services at 5300 San Dario Ave
Total reviews
95
Average Rating
4.6/5
Lorena C,
Vanessa S,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1749436507104
It was the worst service experience I've ever had. First, after waiting six weeks for them to come, the supposed technician arrived, replaced the parts that were supposedly the problem, and told us it was fixed. My wife asked him to test it, but he rudely refused and quickly left our house. When we turned it on to check, it still wasn't working, now we have to wait until next week, completely des appointed!!!!
De R,
Customer service response - We're really sorry to hear about your experience. This isn’t the service we aim to provide. Please visit searshomeservices.com or call 1-800-469-4663 so we can help resolve this for you. Thanks for giving us a chance to make it right.
Sears Home Services on 1768881199799
Couldnt put no stars No customer service at all just run arounds could never connect to some one to give me any information
caddy F,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1766106702412
My appointment kept getting moved further and further, I was without my washer for exactly one month. The appointment they quote you will probably not be the correct date. Expect delays!
Adan S,
Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1765938850755
Bad customer service they cancelled the appointment 4 times
Dago M,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1761787606206
Jose M,
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on 1750982540094
Following the initial LATE visit at 8pm (once rescheduled already), the technician said he'd be back in one week. There have been 3 subsequent last minute cancellations and reschedules without so much as a courtesy call nor even always getting the courtesy to reschedule. Not a single real person to speak to all AI. Quick to charge, slow to provide any type of service. After going through 4 cancellations in 2 weeks, I can not recommend this junk service to anyone. You bet I will be doing a charge back to my credit card. A shame since the technician seemed nice. Funny enough you have the audacity to provide a number to "solve the issue" without any other option but cancel or reschedule via an automated system. What a joke
Daniel O,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1748563373446
I wasn't even at home when tech showed up, there was no proper communication on re-scheduled date by Sears. Tech marked issue as checked and completed when he just came, rang the bell and left. Tech got paid for free by LG warranty.
Enrique R,
Customer service response - We apologize for the trouble you've faced, Enrique. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1748393973621
Waste of time...they do not service Laredo.
Jose R,
Customer service response - We apologize for the trouble you've faced, Jose. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1727238218302
