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802-552-4364
5300 San Dario Ave Reviews
Read reviews from customers who used our services at 5300 San Dario Ave
Total reviews
95
Average Rating
4.6/5
Jose M,
Customer service response - We want to apologize for your experience and for any inconvenience caused. Please reach out to us at searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Thank you for sharing.
Sears Home Services on 1750982540094
Following the initial LATE visit at 8pm (once rescheduled already), the technician said he'd be back in one week. There have been 3 subsequent last minute cancellations and reschedules without so much as a courtesy call nor even always getting the courtesy to reschedule. Not a single real person to speak to all AI. Quick to charge, slow to provide any type of service. After going through 4 cancellations in 2 weeks, I can not recommend this junk service to anyone. You bet I will be doing a charge back to my credit card. A shame since the technician seemed nice. Funny enough you have the audacity to provide a number to "solve the issue" without any other option but cancel or reschedule via an automated system. What a joke
Daniel O,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1748563373446
I wasn't even at home when tech showed up, there was no proper communication on re-scheduled date by Sears. Tech marked issue as checked and completed when he just came, rang the bell and left. Tech got paid for free by LG warranty.
Enrique R,
Customer service response - We apologize for the trouble you've faced, Enrique. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1748393973621
Waste of time...they do not service Laredo.
Jose R,
Customer service response - We apologize for the trouble you've faced, Jose. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on 1727238218302
Was not able to fix my ice maker
Rolando G,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1711506483683
Request repair since December 2023 and repair has still not been done as of Feb.14, 2024, called several times no answer, no show for when appointment stated in Jan. 27th 2024. Bad repair service company for contract labor for Sears (Armadillo Appliance in Laredo Texas) Kenmore Washer plug 🔌 even broke off the grounding off plug, and the technician refused to replace 😳 repair and report it on the service call. I need a new washer, that's why I purchased the warranty at the store when it was open.
Sarah M,
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on 1709776454090
