1601 S Highway 77 Ste E Reviews
Showing most recent reviews from verified customers of Sears Home Services
Martin S
As the rating of the technician , great, but the service reliability, 1, if not lower , we had our washer broken twice and in the 1st time appointments for installation of parts were canceled 4 times.before the technician came and noticed that he needed more parts to be replaced, bottom line our time without a washer being fixed was more thN about two months, too many cancelations for the installation of the parts. The parts would arrive within days, but the technician to come was extremely lengthy. As I said the technician that has installed the parts the two times is a very efficient, respectful, and very professional. The service from the scheduling and canceling is really poor.
Customer service response - Thank you for your feedback, Martin. We're glad to hear the technician was efficient and professional, but we're sorry for the scheduling issues you faced. Please contact us directly so we can address this further.
Sears Home Services on April 30, 2025
Oscar R
The Technician did an excellent job.
Customer service response - Thank you for your review, Oscar! We're glad to hear that our technician did an excellent job.
Sears Home Services on April 27, 2025
Joe G
Professional
Customer service response - Thank you for your review, Joe! We're glad to hear that our service was professional.
Sears Home Services on April 23, 2025
Jan A
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 23, 2025
Michael H
Awesome services!!
Customer service response - Thank you for your review, Michael! We're glad to hear that you found our services awesome.
Sears Home Services on April 22, 2025
Debby W
John was great. So glad we were able to get him again for the revisit of the installation of parts.
Customer service response - Thank you for your review, Debby! We're glad to hear that John was great and that you were able to have him for the revisit.
Sears Home Services on April 21, 2025
Kay C
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 20, 2025
Claudia G
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 14, 2025
Reynaldo
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 10, 2025
Bill V
Good knowledgeable repair skills, did job quick and very clean workmanship, and friendly attitude 👍
Customer service response - Thank you for your review, Bill! We're glad to hear that our technician was knowledgeable, quick, and friendly.
Sears Home Services on April 07, 2025
