2100 S W S Young Dr Reviews

The technician was great. However your inability to get my apartment number corrrcted in your system caused me a lot of time snd effort and your sites were not helpful New post 10/4/2024 Today new parts and my washer is still not spinning after a wash load. I am now 5 months into machine not working 4 parts put in over this time and multiple delays due to waiting for an appointment having him come order parts makes new appointment find out parts in I run a load of clothes report it still not working and we go through the whole process again 5 months no washer in service ! I am not happy take the 5 stars down !!!!

Never showed up. I waited two week and lost all my product. Twist they said they were coming and did not. I will ask Choice Insurance to never use Sears again and your service tech should be fired. Not reliable and un responsible. My rating to them would be unsatisfactory. Nelson Torres ,

I am so upset with these people. I have been without a freezer and fridge for well over a month they came and checked it and ordered the part the beggining of January and scheduled the date to come to put it in but the day of the appointment I got a message from an automated message that it was changed to 2/22 now they changed it again to March 5th. I signed up for Sears home warrenty but I am seriously not happy with there performance so far. I would really love to speak to a human.

Problem not fixed with my dishwasher. Keep getting a Failure to Drain code. Cleaned filter and said that was it. Next cycle after tech left and problem was right back.

10 hrs after refrigerator repairs still not not cooling the compressor and dryer was replaced doesn't looks like that was the problem

We have had the Sears Master Protection Agreement for years, and we have had many problems, including long waits for service and parts. Most recently, after seven times that techs worked on our refrigerator, it still has no ice or water. I would not recommend any Sears Extended warranties. We have been lied to many times by the agents who set up the repairs, and I'm not sure the technicians can actually fix appliances.

On the first attempt, instead of using the doorbell, the tech knocked softly three times. I have a 3600 sq. Foot house and my office in the back. He waited 39 sec without a repeat knock and left (I have the video). On the second attempt, I worked from the living room and heard the soft knocks. The tech came in, checked to see if the unit was receiving power, and then attempted to remove the unit. After about 3 min, he said it was glued in, and I have to hire someone to remove it first, then reschedule and leave. I looked under the counter and plan as day it’s two brackets with a screw. I removed the unit in less than 1 minute with my drill. I called Sears to see if he could come back today because it is the holidays, and I need my cooktop. They said they would do an emergency dispatch and have him come back. That was a lie. Final attempt, the tech came a week later, looked at the unit, and said there was no model number on it, so it had to be replaced. They did not open it to look for any numbers on a circuit board. I will never go with Sears again.