2100 S W S Young Dr Reviews

I'm a licensed electrician, but my grandmother was tricked into getting this warranty when she bought her air-conditioning unit a decade ago Her furnace was out during the recent cold spell so I opened the unit to diagnose the problem and make sure it wasn't on the line side - outside the warranty coverage zone And sure enough it wasn't, whoever built this mobile home did a great job on all the wiring I've seen so far What DOESN’T look good is the hack work they did when installing the ac and the wiring inside the furnace The AC wiring was pulled right up into the panel to piggyback on the furnace breaker and hangs loose all the way to the unit. But the furnace wiring is absolute garbage The tech the warranty service sent out literally only replaced the one jumper that was completely broken- technically "fixing" the problem of the furnace not working HOWEVER this wiring is dangerous! Broken and derated conductors, poor/sloppy connections, corrosion and a crispy jumper🤦‍♂️ I shut the breaker off so my grandmother wouldn't accidentally cause any more problems with the furnace as the weather is getting warmer anyway But seriously- what kind of person does this to the elderly!? Now this issue STILL needs to be resolved before warmer weather causes the need for air conditioning 😑 what, did they need the extra 100$ service charge so badly they need to swindle and elderly woman?

They claim that you will get back your diagnostic fee of 129 plus tax if you accept the job and they will apply it towards the repair cost. Our heating element went out on our dryer and the tech quoted us an estimate that is about five or six times the cost that others have quoted in the area. Not to mention the estimate that he quoted is worth more than the machine was worth five years ago when purchased brand new!!!! I feel like it was a bait and switch. Found an email address online and have not received any type of response. Needless to say, we did not use the service because this is highway robbery and price gouging.

We have a contract through America Homeshield in which Sears Appliance Repair is vendor. We had parts already sent to our home for a January 25, 2025 service with an 8am-5pm service window. At 4:45pm we got a text to reschedule. The first available appointment was February 3, 2025 from 8am-5pm. At 11:45am I got a text that I needed to reschedule, again for a 8am-5pm window. Upon calling, I was told “a technician was not going to be in my area.” When I asked about why a technician is not in an area he was scheduled to work in, I was told one was unavailable. When I asked for a guarantee one would be in my service area on the third scheduled day, I was told they were sorry for the inconvenience but I needed to choose a third scheduled service. This would be my third day taking off of work, because a SCHEDULED service doesn’t have a service tech in my area. We now are having to work with another vendor. This is unacceptable!

If I could give this "service" -5 stars I would! I first had an appointment for someone to come out and fix my washer. They instantly changed the date without informing me. Then, 3 hours into the time window they were supposed to come out, they changed it again! DO NOT USE THIS SERVICE! IT IS A SCAM AND YOUR APPLIANCES WILL NEVER GET FIXED!

Although the repairs were made, the technician left the work area messy and left parts from the dish washer un-installed and sitting inside the dish washer. This is totally unacceptable.

The tech that came over barely did anything we told him what was wrong with it, with our dishwasher and he dung want to look at the motherboard he turn it on worked for a little bit and then left, now it stop working again.

I was told by the prior technician that the job would be done after 1pm, I took a half day only to find out that the technician tried to come out at 10:00am, I stated that I could be home in 10 min but he decided to leave for another job and marked the job as completed. I had to contact the manufacturer agian to start the process all over again.

If I could I would give them a 0. He never gave his name or phone number. He came and assessed my inoperable ice maker. He said he had to order parts from Amazon and they would be delivered to me. I had no way to contact him and get updates. I contacted the customer serve and got the run around transferred to several different departments but no help. Finally got a notice the parts had been delivered weeks ago. He sent me a photo showing the parts but it was not my house. I sent him a photo showing my house had a white door while the photo showing delivery the door was dark wood. Customer service said they would contact amazon and see if the can retrieve the part but nothing ever happened. I'm done with it.

Your service man came out told us we needed a part and that he was going to bring someone with him which he did. They arrived very late. Told me they were hot from having to work in a garage at the prior appointment. They went into the laundry room told me they had to take the dryer down instead of taking the dryer out. They unplugged the vent and did not hook it up. He told me that it was impossible and he couldn’t complete the job. I’m very unsatisfied. He didn’t even leave the part that he was supposed to replace. Very dissatisfied with the service we got now my son is gonna have to try to figure out how to put the dryer vent back on the dryer. I Did call choice warranty, And advise them of this situation they’re going to have somebody else come out. I will not have to pay a service call because of this issue. I’m very dissatisfied with Sears and disappointment.