2100 S W S Young Dr Reviews

I would not recommend this service to anyone. We feel we have been totally ripped off. They charged us a visit fee which was supposed to be included in the total cost of the repair but the estimate was so outrageous. It was so outrageous and inflated that we couldn't go forward with the repair. We had a good idea of what was wrong with our dryer (heating element gone) but we can buy a brand new dryer (maybe even two) for what they wanted to charge us. We did not go forward with the repair so we are out the initial visit fee. Do not waste your money with this service. Find a local, reliable, and honest serviceperson instead.

Basically someone came, cleaned the coils, charged me $226 and left. Fridge is still not cooling adequately. No further diagnosis, nothing. Spend your money elsewhere. I’d give it zero stars if I could.

Technician came out to check the dryer and said the issues it is having started before we got the sears protection, which was not the case. Then he left. So what's the point of the sears protection plan? What am I paying for?

I give Mark zero stars. I paid $137.00 without any testing of my dryer air flow. Mark suggested that I get my vent/duct cleaned which cost me $285.00. Dryer still displayed AF error code. New tech came out today and he actually ran test on my dryer and explained what was causing the AF code and how to fix it which cost another $137.00. I feel like I am due a refund but AI Stephanie could not help me!

Charged a diagnosistic fee even though the diagnosis was I cannot order the parts.

The worker was great. The issue is the price. Our washers drain pump went out. The part only costs $30. The total service cost we paid was $350. The washer itself I purchased from Facebook marketplace for $50-$100 with the dryer. If I’m paying $350 I should’ve just bought a new one for less. Doesn’t make any sense using the service when you can find the products themselves on Facebook marketplace for cheaper. Technician was great, but the service put me down $350 when I could’ve just bought a new washer, ridiculous pricing. Just to get an appointment they’ll charge you $190. Insanely overpriced just buy a new product on FB. Save yourself the money.

The technician did a great job but I still haven't received the message with my credit card receipt. I text the company and not heard back. I give the technician 5 stars and the company that refused to send a message that shows my credit card receipt for tax purposes a one for failing to complete the job. Updated this review July 21, 2025 and they still haven't chose to send me a receipt to show I received a service and paid for it. Who will be the next customer to possibly add a review saying how you were disrespected worse than me. If you're reading my review you could be the next one or two or three and so on or you already are. Today is May 26, 2026, 10:45 P M Sears Appliance have not sent me my copy of the receipt for payment they received from me for payment for excellent service. They didn't forget this is how they do business after their employe did àn excellent repair. It just doesn't make sense.

Repair was in a house that was under construction and not occupied. Told the tech he could enter and he even told me to text him the garage code over phone. I show up not more than 10 mins after our phone conversation. No one in site. NOT ONCE did anyone mention someone had to be there, which is absolutely stupid since the house is under construction. Your tech didn’t mention someone had to be there because he saw an opportunity not to have to do his job. And you then you try to not take accountability? Im almost positive that when the tech explained what happened, most of this was left out. Yeah, real good business.

No one ever showed up. And trying to get this rescheduled has been a nightmare.

The technician did technically make my furnace work. However the quality of work he did is super questionable I brought up the fact that the other wires inside the unit look almost as bad as the one that failed but the technician insisted that because the furnace did come on that the job was done This is totally unacceptable! This is actually quite dangerous! Why would someone leave an elderly widows home wiring like this? Especially when everything is under warranty! I'm seriously considering taking these photos to the local paper! Why only fix one jumper when the whole set is compromised? Who does that? This could have taken approximately 20 minutes more to have a safe system ready for summer. I have left the unit disconnected for fear of electric fire since my last "service".