20131 Highway 59 N Reviews

Read reviews from customers who used our services at 20131 Highway 59 N


Total reviews

523


Average Rating

4.7/5

Washer Repair
September 11, 2023
Overall rating

The tech took time and evaluated the issue. Unfortunately, the washer didn't leak while he was there, but he did run the washer a few times before leaving. He didn't rush out of there.

Rocio Q,

Humble, TX
Compressor change out
September 01, 2023
Overall rating

Samuel completed my repair and communicated each step of the process. The only reason he wasn't given a 5 rating was the old parts were left for.me to dispose of.

Tracy C,

Porter, TX
Ac tech
August 21, 2023
Overall rating

Very nice and courteous. Was helpful and explain what he was doing

Manuel DeLaCruz,

Spring, TX
Poor communication by Sears
June 10, 2025
Overall rating

Floyd was not the same technician as the first two times. He did not know what he was getting into. We were not told ahead of time that the whole refrigerator would have to be emptied. We had to scramble and make do with coolers and the spare refrigerator which was already mostly full. He was grumpy. He did complete the recall service which we HOPE will FINALLY solve the problem.

James P,

Humble, TX
Great service, very high cost
August 12, 2024
Overall rating

Francisco's service was definitely 5 stars. Great attitude and very knowledgeable and efficient. He had the part and fixed the problem in a short time. Impressive. I think the cost for this really simple job at over $500 is, frankly, outrageous. I guess this is a result of "inflation". We are reaching the point it's not a value to fix anything anymore. Just toss it I guess, get new.

Robert H,

Humble, TX
Washer
July 02, 2024
Overall rating

Could not find the problem, have come out at least 7 times for same problem, error code OE.

Wayne S,

Porter, TX
Unusually loud noise
February 08, 2024
Overall rating

My washer has continued to have an unusually loud noise when it's in each of the spin cycles.

Debra C,

Houston, TX
Washer Still not working
November 04, 2023
Overall rating

Kelvin came out to repair the washer. He clear some paper from the washer and informed me it was repaired. The next morning when we attempted to wash the washer would not work. I contacted Kelvin and he informed me to contact my warranty company. There is a code flashing that has not been addressed. I wish this issue was fully responded and the washer completely repaired.

Shante F,

Houston, TX
Refrigerator repair
October 20, 2023
Overall rating

Mark was fast and did the repair work in a timely manner unfortunately the refrigerator had leake where the compressor was connected and was not working due to the leak.

Jason T,

Splendora, TX
Trash
September 27, 2023
Overall rating

Zorn left trash from the parts that were used in our dryer. He should have cleaned up after himself!

John M,

Conroe, TX