20131 Highway 59 N Reviews

Read reviews from customers who used our services at 20131 Highway 59 N


Total reviews

523


Average Rating

4.7/5

Manuel was Great, Sears customer service SUCKS!!
March 30, 2026
Overall rating

Manuel arrived as scheduled on Monday, although Sears canceled my scheduled appointment on Friday without notice, and I could only contact them via AI, which was not much help. My refrigerator has been repaired thanks to Manuel, and I'm cancelling my Sears warranty. I did not sign up for your AI-only customer service. This service only allows you to choose certain questions should you have an issue. Sears does not offer live interaction with a live person, which prevents you from discussing serious issues. Everything has to go through AI, and only select questions or topics can be answered, leaving customers unsure about their concerns. Good-bye Sears and AI🤬😡CANCEL MY WARRANTY!!!

Stassey W,

Humble, TX
Dishwasher repair
March 18, 2026
Overall rating

Tony was very helpful in answering questions about the dishwasher. Very informative and had a pleasant demeanor. Thank you for a pleasant experience. DHZ

David Z,

Cleveland, TX
Saul Gomez
March 12, 2026
Overall rating

Kelvin did a great job found the problem with my dishwasher. I didn't know about to much soap can effect the dishwasher. It's working now I am so grateful thanks

Sa�l G,

Porter, TX
He was amazing!
March 10, 2026
Overall rating

He was great and super helpful! He came here very professional and was very through.

Brittany G,

Coldspring, TX
Prompt and honest
February 23, 2026
Overall rating

Paul kept us informed of his arrival and was on time. He quickly diagnosed the problem and fixed it.

Robert M,

Humble, TX
Excellent
February 19, 2026
Overall rating

Raul is a friendly, pleasant, knowledgeable professional who knows what he is doing. You can't go wrong if he is on the repair! Thank you Raul.

Kevin E,

Houston, TX
Stove repair
February 18, 2026
Overall rating

Paul did his job. He was very professional. Thank you Paul.

Marylin M,

Humble, TX
Jenn aire Stove top repair
February 04, 2026
Overall rating

Raul did a great job repairing my stove top. Thanks Sears!

Mary S,

Kingwood, TX
Raúl was invaluable in providing valuable information
February 01, 2026
Overall rating

Raúl was very knowledgeable and communicated very well. He was able to help us make difficult decisions regarding the repairs needed and the costs we could expect when repairing our LG Washing Machine. He is an asset to the Sears Appliance Service group.

Brian T,

New Caney, TX
Outstanding work
January 27, 2026
Overall rating

Jaime did great work. This is the third time the company came to work on my furnace and he figured out it was the Zone board. Glad it was finally figured out. Jaime was very professional and friendly .

Walter F,

Kingwood, TX