7925 FM 1960 W Reviews
Read reviews from customers who used our services at 7925 FM 1960 W
Total reviews
394
Average Rating
4.6/5
Patrick S,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1762820287731
Sears Home Service SHAME ON YOU for giving loyal customers AI ONLY rep. That process DOES NOT ALWAYS work for each and every customer. How many jobs did you eliminate in order to save few bucks? Anyway great job Floyd in service repair so quickly to my residence.
Lola,
Customer service response - Thank you for your feedback, Lola! We're glad to hear that Floyd provided great and quick service repair.
Sears Home Services on 1762299608639
We are continously having AC problems for several weeks now. The very last service last week only worked for a few hours, because the next day we woke up, it's down again with error messages from our screen panels that says SYSTEM FAULT and ZONING FAULT. Please send someone who can fix our AC problems. This recurring AC problems is very inconvenient and uncomfortable for us especially if temperatures outside are in the 90's! Our next service appointment again is on June 4th.
Elvin T,
Customer service response - Thank you for your positive feedback, Elvin! We're glad to hear that Mr. Jaime G. was patient, thorough, and communicated well during your AC service.
Sears Home Services on 1761868787505
Roman came to check our washer and dryer. He message and called us when expecting to arrive. His professional skills in fixing, updating what was needed and keep our area respected with minimal damage and mess in our area. He also answered questions about our other appliance we had at home. Appreciate his time and service he gave to us!
Manny L,
Customer service response - Thank you for your positive feedback, Manny! We're glad to hear that Roman was professional, communicative, and respectful while addressing your appliances.
Sears Home Services on 1761700120551
Beatriz C,
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1761612441236
Awesome guy
Terri S,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1761612441247
J A,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1761533109578
He did his job professionally. he also diagnosed the problem and told us what it was. From the information he provided to us he said it would have to be completed by someone else.
Sharon P,
Customer service response - Thank you for your positive feedback, Sharon! We're glad to hear that our technician was professional and informative in diagnosing the problem.
Sears Home Services on 1761266892186
Michael F,
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on 1761182338760
I’m very pleased with the technician work. Great personality, polite
Isabel A,
Customer service response - Thank you for your positive feedback, Isabel! We're glad to hear that you were pleased with our technician's work and appreciated their great personality and politeness.
Sears Home Services on 1760927402763