7925 FM 1960 W Reviews
Showing most recent reviews from verified customers of Sears Home Services
Joe W
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 19, 2025
Helen N
Roman was very good. Hopefully he fixed my fridge for the last time. This whole thing started in January. Guys came out 5-6 times to fix my fridge. Hadn’t been fixed yet. Next time, I want a NEW fridge as you folks promised. I’m not happy but Roman was great! Customers service hasn’t called me yet with all the visits so far. If it’s not fixed and you don’t get me a new fridge, I’ll sends truthful reviews all over.
Customer service response - Thank you for your feedback, Helen. We're glad to hear Roman provided great service, and we're sorry for the ongoing issues with your fridge. Please contact us directly so we can address your concerns.
Sears Home Services on June 17, 2025
Taylor S
Kelvin was fantastic! Fixed heating unit, very communicative through the process.
Customer service response - Thank you for your positive feedback, Taylor! We're glad to hear that Kelvin was fantastic and communicative while fixing your heating unit.
Sears Home Services on June 12, 2025
Amy U
Archie fixed two problems with my fridge/freezer. I didn’t even know I had two! Very professional, knowledgeable, and skilled. He was in and out in less than an hour! Would highly recommend!
Customer service response - Thank you for your positive feedback, Amy! We're glad to hear that Archie provided professional and knowledgeable service, quickly fixing your fridge/freezer issues.
Sears Home Services on June 12, 2025
Kathy B
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 12, 2025
Kaye K
Great service from Mark
Customer service response - Thank you for your positive feedback, Kaye! We're glad to hear that Mark provided great service.
Sears Home Services on June 05, 2025
Cathy S
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on June 04, 2025
Gina L
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 04, 2025
Renaldo N
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 01, 2025
Cheryl W
He was very helpful and answered all my questions
Customer service response - Thank you for your positive feedback, Cheryl! We're glad to hear that our technician was helpful and answered all your questions.
Sears Home Services on May 29, 2025
