7925 FM 1960 W Reviews
Showing most recent reviews from verified customers of Sears Home Services
Tiffany H
I love using Sears instead of my home warranty & I wish I had them as my home warranty but some of my current coverage they don’t offer. Yet for serious appliance issues i call them every time, regardless if it’s going to cost me more out of pocket. I have the peace of mind they’ll do the job correctly & not damage my things in the process
Customer service response - Thank you for your positive feedback, Tiffany! We're thrilled to hear that you trust us for your appliance issues and appreciate your confidence in our service.
Sears Home Services on November 16, 2024
Melissa H
Sears representative was able to explain the issue, gave me an estimate prior to fixing, was very efficient, quick and clean. Great customer service I recommend Sears Appliance Repair.
Customer service response - Thank you for your positive feedback, Melissa! We're glad to hear you received efficient and clear service, and appreciate your recommendation.
Sears Home Services on November 10, 2024
Ilyas S
very professional and respectful technician. fixed the issue within minutes. Floyd was very knowledgeable and knew what he was doing.
Customer service response - Thank you for your positive feedback, Ilyas! We're glad to hear that Floyd provided professional and knowledgeable service, resolving the issue quickly.
Sears Home Services on November 10, 2024
Trent S
Kyle was very efficient and knowledgeable.
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on November 05, 2024
Paula M
(Translated by Google) Mr. Raul did his job quickly and efficiently. (Original) El señor Raul hizo su trabajo de manera rápida y eficaz.
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 23, 2024
brenda Y
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 22, 2024
tyrone W
Jose was very kind, fast, and one of the best! Thanks for your quality customer service!!!
Customer service response - Thank you for your positive feedback, Tyrone! We're thrilled to hear that Jose provided kind, fast, and exceptional service.
Sears Home Services on October 22, 2024
Leon H
It was great! 5 out of 5!!!
Customer service response - Thank you for your enthusiastic feedback, Leon! We're thrilled to hear you had a great experience with our service.
Sears Home Services on October 20, 2024
Clifton C
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 14, 2024
De'Marion M
He was very courteous and explained things so that I would understand what he was doing and why.
Customer service response - Thank you for your positive feedback! We're glad to hear that our technician was courteous and provided clear explanations.
Sears Home Services on October 13, 2024