7925 FM 1960 W Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sandra H
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 29, 2025
Diane H
Quick service and very knowledgeable! Washer is working great!
Customer service response - Thank you for your positive feedback, Diane! We're glad to hear that you received quick and knowledgeable service, and that your washer is working great.
Sears Home Services on June 25, 2025
Sang D
Service was good but get parts to fix was too long
Customer service response - Thank you for your feedback, Sang! We're glad to hear you received good service, and we apologize for the delay in getting the parts.
Sears Home Services on June 25, 2025
Marjorie F
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 25, 2025
William A
The Tech (Roman) was outstanding! He obviously knew what he was doing, explained the problem, and answered all my questions. I highly recommend him.
Customer service response - Thank you for your positive feedback, William! We're glad to hear that Roman provided outstanding service and answered all your questions.
Sears Home Services on June 25, 2025
Bertha J
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on June 25, 2025
Patricia C
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on June 25, 2025
Joe W
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on June 19, 2025
Helen N
Roman was very good. Hopefully he fixed my fridge for the last time. This whole thing started in January. Guys came out 5-6 times to fix my fridge. Hadn’t been fixed yet. Next time, I want a NEW fridge as you folks promised. I’m not happy but Roman was great! Customers service hasn’t called me yet with all the visits so far. If it’s not fixed and you don’t get me a new fridge, I’ll sends truthful reviews all over.
Customer service response - Thank you for your feedback, Helen. We're glad to hear Roman provided great service, and we're sorry for the ongoing issues with your fridge. Please contact us directly so we can address your concerns.
Sears Home Services on June 17, 2025
Taylor S
Kelvin was fantastic! Fixed heating unit, very communicative through the process.
Customer service response - Thank you for your positive feedback, Taylor! We're glad to hear that Kelvin was fantastic and communicative while fixing your heating unit.
Sears Home Services on June 12, 2025
