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7925 FM 1960 W Reviews
Read reviews from customers who used our services at 7925 FM 1960 W
Total reviews
389
Average Rating
4.6/5
J J,
The tech was very kind and apologize for having to comeback to finished the job correctly, but the phone service from sears is the worst , there are no humans on the line all AI it took me 3 weeks to get someone to repair the fridge they need to do much better
Gerry R,
Customer service response - Thanks for the great rating, Gerry! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1781461401008
Cathy G,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1745194936174
Thanks to Kevin Rives our washer is back to normal. Unfortunately it took a couple of appointment rescheduled for someone who knows how to work with the type of washer we had, but Thankfully in the end Kevin was able to fix it.
Elyssa S,
Customer service response - Thank you for your feedback, Elyssa! We're glad Kevin was able to fix your washer, and we apologize for the rescheduling inconvenience.
Sears Home Services on 1734274395178
Good repair on Washing Machine. Would have been better to have completed in one visit, but needed to order simple part. Overall, Sears is a good Warranty Program.
Rob K,
Customer service response - Thank you for your review and for choosing our sears appliance repair . We apologize for the inconvenience caused by the need to order a part, but we're glad to hear that you were ultimately satisfied with the repair. We appreciate your feedback and your support of our business.
Sears Home Services on 1707292996692
The appliance Reps from Sears were very good, although my Home Warranty who contracted them, not so.
Michael N,
Linda N,
I contacted Sears regarding my broken dishwasher. It took two repairmen and different appointments to come out to assess the issue. The repairmen were both very friendly; however, they weren't able to properly diagnose or fix the issue, so I still have a broken dishwasher with the same issues.🤨
Licia H,
Customer service response - Thank you for the amazing 5-star review, Licia! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1777335565331
He was ok. Gave me a repair estimate but I opted for a new machine instead. Too bad he couldn’t drain my old one for me while he was here. I had to call another appliance repair company to do that for another $100 charge so it can be removed. Doubtful I will use sears appliance service again.
Gail W,
Customer service response - We're sorry for the inconvenience, Gail. We appreciate your feedback and will work on improving our service offerings.
Sears Home Services on 1760655450282
The Tech was competent and professional, worthy of 5 stars, but 3 stars are for the price, which was steep. The replacement parts came to $103 but would have been $20 tops online. Labor was $300 bucks for a 1 hour job. I could have bought a brand new drier for a few bucks more than it cost to replace a rubber tension pulley.
K R,
Customer service response - We apologize for the pricing concerns, K Rangan. We appreciate your feedback and will review our pricing structure to ensure better value for our customers.
Sears Home Services on 1736225801653
