4201 Main St Reviews
Showing most recent reviews from verified customers of Sears Home Services
MHF E
He was polite, easy to understand and answered my questions. He was here to install a dryer part that had to be ordered (a few weeks ago) at a service/ diagnostic call, and he remembered me.
Customer service response - Thank you for sharing your positive experience with our technician and the service provided. We're glad to hear that the process, from diagnosis to installation, was smooth and personal for you.
Sears Home Services on July 15, 2024
norman H
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on July 15, 2024
Manoj S
He was very courteous and did a very good job. He had good product knowledge and was quick to diagnose the issue and shared best practice to keep appliance in good working order. Appreciate the efforts and professionalism.
Customer service response - Thank you for acknowledging our technician's courtesy, expertise, and efficiency. We appreciate your positive feedback and are glad to have provided satisfactory service.
Sears Home Services on July 11, 2024
Ernest C
Very detailed, confident, excited to do the job, gave good advice, communicated problems and solutions very well.
Customer service response - Thank you for recognizing the dedication and communication skills of our team. We're thrilled to hear you had a positive experience and appreciated the advice given!
Sears Home Services on July 11, 2024
A K
Timely and courteous
Customer service response - Thank you for acknowledging our timely and courteous service. We’re glad you were satisfied!
Sears Home Services on July 07, 2024
Jeffrey W
Will only comment in the technician who performed the work, not the incredibly redundant and annoying registration process. Oops, commented on that😂. The technician, however, who showed up 5 minutes before the time window would have elapsed (but "on time" nonetheless😤) did a most excellent and thorough job of identifying, and fixing, the problem. Nice guy, knew what he was doing, I'm fully satisfied with his work.
Customer service response - We apologize for any inconvenience the registration process may have caused, but we're thrilled to hear that you were satisfied with our technician's service. Thank you for taking the time to share your experience.
Sears Home Services on June 27, 2024
Dorothy B
Customer service response - Hi Dorothy, we want to express our sincerest apologies for the experience you had with our Sears Appliance Repair. We would like to make things right and ensure your satisfaction. Please contact us directly at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns in more detail and find a suitable resolution.
Sears Home Services on June 27, 2024
Annette Z
Customer service response - Thank you so much for the fantastic 5-star rating, Annette! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on June 23, 2024
T W
Awesome service
Customer service response - Thank you for your kind words! We're thrilled to hear you enjoyed our service.
Sears Home Services on June 23, 2024
Helen F
Marcus showed up promptly, investigated and resolved the issue, and settled the billing all in less than half an hour, I think. Very pleased with the service.
Customer service response - Thank you for your positive feedback; we're thrilled to hear Marcus provided prompt and efficient service. We look forward to assisting you again in the future.
Sears Home Services on June 17, 2024
