4201 Main St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Maria V
Part was delayed in delivery, but that wasn’t Sears fault. When part came in my repair was scheduled. Repair man ran a little late but kept me updated on his arrival time. Trying to contact the warranty department was difficult on their phone line.
Customer service response - Thank you for your patience and understanding regarding the part delay and our technician's communication. We apologize for the inconvenience with the warranty department and are working to improve this service.
Sears Home Services on August 01, 2024
Yvonne J
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on July 31, 2024
William M
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on July 31, 2024
Anna P
I received updates on appointment time and a call from technician prior to his arrival. James was thorough and very informative. He discussed issue and solution with me and provided helpful tips on maintenance. Excellent experience!
Customer service response - A big thank you, Anna, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 28, 2024
Caroline T
Customer service response - Thank you so much for the fantastic 5-star rating, Caroline! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 25, 2024
Clyde C
Customer service response - A big thank you, Clyde, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 20, 2024
Joyce W
Customer service response - A big thank you, Joyce, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 16, 2024
MHF E
He was polite, easy to understand and answered my questions. He was here to install a dryer part that had to be ordered (a few weeks ago) at a service/ diagnostic call, and he remembered me.
Customer service response - Thank you for sharing your positive experience with our technician and the service provided. We're glad to hear that the process, from diagnosis to installation, was smooth and personal for you.
Sears Home Services on July 15, 2024
norman H
Customer service response - Your excellent rating made our day! Thank you for choosing Sears Appliance Repair, and we hope your positive experience with our Appliance Repair service leads you to recommend us to friends and family.
Sears Home Services on July 15, 2024
Manoj S
He was very courteous and did a very good job. He had good product knowledge and was quick to diagnose the issue and shared best practice to keep appliance in good working order. Appreciate the efforts and professionalism.
Customer service response - Thank you for acknowledging our technician's courtesy, expertise, and efficiency. We appreciate your positive feedback and are glad to have provided satisfactory service.
Sears Home Services on July 11, 2024
