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4201 Main St Reviews
Read reviews from customers who used our services at 4201 Main St
Total reviews
209
Average Rating
4.5/5
He was very through and explained everything and even though it was late he showed up and took his time diagnosing the problem.
martha A,
Customer service response - Thank you for taking the time to leave a review for Sears Appliance Repair service. We appreciate your feedback and are glad to hear that our technician was thorough and took the time to explain the issue to you, even though it was late. Thank you for choosing our business.
Sears Home Services on 1705466758913
When technician arrived, he wanted to settle the payment before entering the home (which is odd) and sent me the link to pay. Upon payment online he started looking at the Airconditioning system (one unit was) not cooling and able to detect the issue and resolve the issue by replacing the Capacitor.
Augustine P,
Customer service response - Thank you for your review, Augustine. We're happy to hear the technician resolved your air conditioning issue, and we appreciate your feedback on the payment process.
Sears Home Services on 1757297100895
Terrence K,
Customer service response - Thanks for the great rating, Terrence! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1741915976522
Lena F,
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1737518834147
Very Helpful.
Cassandra C,
Alejandro did a very good job. You have a problem with scheduling and timing window that you give for the service. Mi first appointment Saturday the 4th, I waited the entire day, you keep changing the hour and finally cancel the service and gave me another appointment 2 days later without consulting agin from 7am to 6 pm. This systemn may work for a "house wife" that stays at home all the day long but not for people that work or need to go out for other chores. Most companies give a window of 2 hours that is reasonable.
Homero A,
Annie L,
The assignment was to fix the ac unit. A large amount of Freon was added. Alas, the unit is still not cooling and I was not provided with a written summary of the work completed.
Plateau P,
Customer service response - We apologize for the incomplete cooling repair and lack of a written summary, Pat. We appreciate your feedback to help us improve our service.
Sears Home Services on 1752455953449
Just said it was working now.
Michael V,
Customer service response - Thank you for the fantastic review, Michael! We're delighted to hear that our technician provided polite and informative service, ensuring everything was functioning properly.
Sears Home Services on 1724567244959
Surly attitude
James B,
