4201 Main St Reviews

Very Helpful.

Alejandro did a very good job. You have a problem with scheduling and timing window that you give for the service. Mi first appointment Saturday the 4th, I waited the entire day, you keep changing the hour and finally cancel the service and gave me another appointment 2 days later without consulting agin from 7am to 6 pm. This systemn may work for a "house wife" that stays at home all the day long but not for people that work or need to go out for other chores. Most companies give a window of 2 hours that is reasonable.

The assignment was to fix the ac unit. A large amount of Freon was added. Alas, the unit is still not cooling and I was not provided with a written summary of the work completed.

Just said it was working now.

Surly attitude

He checked our AC unit's pressure, indeed it is out of normal range (72 and 356) and he said no problem and refuse let me to take a picture of pressure meter and send to the choice home warranty. I had very bad experience with the technician from home warranty and they just refuse to fix the machine or do any thing. They just come by to take client's money and walk away. Never use this kind service and waste your time and money.

The Sears Warranty Service is definitely not worth the money. I have paid for months and now finally need to use the service to repair my oven display. They want to tear apart the oven and send the part to be rebuilt which could take from 2-4 weeks then mail it back to me and have me schedule another service call. For the money I have paid for the warranty service I could have bought a new oven and had it installed in one day. Buyer beware don't be a sucker like I was......

From the very first appointment I rearranged so I can be home and wait for the text it's from 8:00 to 5:00 I think 8:00 to 6:00 take never showed up got a text mid afternoon that it had been rescheduled from then on did you reschedule appointment was either no but ones home or the wrong apartment it kept going to apartment 302 or 1302 my apartment number is 1402 when I first recognized it's on the requisition I called Conn's the warranty company Sears still the apartment number stayed the same and it kept saying no one was home I rearranged my schedule appointments to be home to make sure I'm home when the tech came I kept getting a text no one is home I got a picture of a front door that was not mine and I sent them a picture of my front door it was very frustrating for me I'm a senior citizen with CAD this has put my health in very rigorous condition finally a text showed up and I eventually got my refrigerator fixed I'm very disappointed and serious repair service. I text my home number to have them call me when they made it to the premise I got one call and one text showed up he needed a part when it when the part came it was a different tech and of course the first few times I got that text no one home when I tried getting it back on the same day I'll get a text if he's on his way he'll be there still no one came.