4000 N Shepherd Dr Reviews
Read reviews from customers who used our services at 4000 N Shepherd Dr
Total reviews
251
Average Rating
4.3/5
Ruby J,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1723603915152
Good communication, my technician Mark i think was his name, called in the morning to let me know he had a couple houses before me and called before heading to my house to let me know he was on the way. I really appreciate the communication!
Clarissa S,
Customer service response - Thank you for acknowledging Mark's efforts for clear communication; we're thrilled to know you appreciated it!
Sears Home Services on 1723518417667
My technician was very friendly and knowledgeable.
Randall F,
Customer service response - Thank you for your kind words! We're thrilled to hear that our technician's professionalism and expertise made a positive impact.
Sears Home Services on 1723161701044
June C,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1723083777989
Sears does what they can do
Angel R,
Customer service response - Thank you for recognizing our efforts. We're always striving to provide the best service possible.
Sears Home Services on 1723001556204
Excellent service tech. Raymond was very knowledgeable on Ice maker repair and cleaning all parts very nice and polite.
Larry P,
Customer service response - Thank you for your kind words about Matt and his professionalism. We're thrilled you were pleased with the service!
Sears Home Services on 1722907404423
Ernesto S,
Customer service response - Hi Ernesto, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on 1722769248473
Professional services. On time technician. I was very pleased with the repair work.
Coreain B,
Customer service response - We sincerely apologize for the confusion and delays in your repair service; thank you for bringing these issues to our attention. We appreciate your patience and are committed to improving our communication and processes.
Sears Home Services on 1722769741822
Friendly and knowledge
Kristine D,
Customer service response - Thank you for recognizing our team's friendliness and expertise. We appreciate your feedback!
Sears Home Services on 1722769758262
Fixed machine promptly. Let me know time on way and he was here at that he time said.
Karen A,
Customer service response - Thank you for your positive feedback! We're glad you were satisfied with our prompt service and communication.
Sears Home Services on 1722769757344