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4000 N Shepherd Dr Reviews
Read reviews from customers who used our services at 4000 N Shepherd Dr
Total reviews
269
Average Rating
4.3/5
He was very helpful in explaining the problem
Judy B,
very pleasannt and helpful
Alice R,
Customer service response - Thank you for your feedback, Alice! We're glad to hear the service was pleasant and helpful.
Sears Home Services on 1787970902801
Sheila D,
Customer service response - Thank you for the amazing 5-star review, Sheila! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787604930619
Raymond came in, listened to what we had to say about the problem and then investigated. Turns out, what we thought was a problem really wasn't and carefully explained why. We appreciate that. Great guy.
Frank K,
Customer service response - Thank you for your feedback, Frank! We're glad to hear Raymond was attentive and provided a clear explanation of the situation.
Sears Home Services on 1787280163037
FLORA E,
Customer service response - Thank you for the amazing 5-star review, Flora! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1787154291654
Both technicians were well mannered and knew their job well working on my dryer. Cannot sat that about the tech that worked on my washer. He was the reason I dropped my service contract on my washer.
Arnulfo O,
Customer service response - Thank you for your feedback, Arnulfo! We're glad to hear the technicians working on your dryer were well-mannered and knowledgeable, and we're sorry to hear about your experience with the washer technician.
Sears Home Services on 1785930910390
Kelvin was professional, courteous, on time and pleasant. He knows his job and how to do it! He should be the “example” of your technicians!
Kenneth A,
Customer service response - Thank you for your feedback, Kenneth! We're glad to hear Kelvin was professional, courteous, and an exemplary technician.
Sears Home Services on 1783970076811
Yb C,
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782926622568
Dan M,
Customer service response - Thank you for the amazing 5-star review, Dan! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782329175527
Francisco was timely and friendly. Did a good job9
Betty E,
Customer service response - Thank you for the amazing 5-star review, Betty! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1782258847518
Kelvin was amazing. He went the extra mile when all my parts did not arrive. My washer is purring like a kitten.
Paula F,
Customer service response - Thank you for your feedback, Paula! We're glad to hear Kelvin went the extra mile and your washer is now working perfectly.
Sears Home Services on 1782144407424
Service technician was professional and respectful, and did the job he was called to do, I hope it lasts long-term, thank you
Mary G,
Customer service response - Thank you for your feedback, Mary! We're glad to hear our service technician was professional and respectful, and we hope the repair lasts long-term for you.
Sears Home Services on 1781630111378
My dryer was serviced by Alex and he did a great job. He was on time and called to notify me when he would be arriving too Thank you Alex.
Glenn P,
Customer service response - Thank you for your feedback, Glenn! We're glad to hear Alex did a great job and kept you informed about his arrival.
Sears Home Services on 1781285810024
Joyce C,
Customer service response - Thank you for the amazing 5-star review, Joyce! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1780087068604
Nancy W,
Customer service response - Thank you for the amazing 5-star review, Nancy! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1779393243289
Ron R,
Customer service response - Thank you for the amazing 5-star review, Ron! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1778180955899
Jonathan was prompt and professional. He had great communication skills and kept me updated as he assessed and repaired the damage. In the end, he was able to repair the issue without complete replacement of the parts and saved me some money. I appreciate his honesty and skill.
Cynthia G,
Customer service response - Thank you for your feedback, Cynthia! We're glad to hear Jonathan was prompt, professional, and able to save you money with his honest and skilled service.
Sears Home Services on 1777478247297
Patricia L,
Customer service response - Thanks for the great rating! We're glad you had a good experience. If you have any suggestions on how we can make it even better, we'd love to hear them.
Sears Home Services on 1776905079644
Gloria C,
Customer service response - Thank you for the amazing 5-star review, Gloria! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on 1776720009447
Charlene M,
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on 1773796187930
Great punctual and accurate service.
Rusk E,
Customer service response - Thank you for your 5-star review, Rusk! We're happy to hear you received great, punctual, and accurate service.
Sears Home Services on 1773704919780
He is great fixed my stove and is very nice
nikki G,
Customer service response - Thank you for your 5-star review, Nikki! We're happy to hear that our technician was great and fixed your stove while being very nice.
Sears Home Services on 1773188216823
Alex with sears was right on time, professional and did a great job fixing my dishwasher door.
Donna C,
Customer service response - Thank you for your 5-star review, Donna! We're happy to hear that Alex was on time, professional, and did a great job fixing your dishwasher door.
Sears Home Services on 1772419702615
Kelvin was very helpful and professional!
Willie J,
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on 1768442240577
Raymond is wonderful. He went the extra mile to be sure my refrigerator and the freezer were working properly before he left. He was pleasant and helpful to answer my questions and allow me clean out underneath the fridge when it was pulled out. I highly recommend him!
Heather O,
Customer service response - Thank you for your 5-star review, Heather! We're happy to hear that Raymond went the extra mile and was pleasant and helpful during your service.
Sears Home Services on 1768441282123
