4000 N Shepherd Dr Reviews

Read reviews from customers who used our services at 4000 N Shepherd Dr


Total reviews

251


Average Rating

4.3/5

December 01, 2024
Overall rating

The technician was friendly, knowledgeable; explained the process as he worked

Shirley B,

Customer service response - Thank you for your positive feedback, Shirley! We're happy to hear that our technician was friendly, knowledgeable, and informative.

Sears Home Services on 1733039269787

November 21, 2024
Overall rating

Kelvin was the first technician that did not run away from doing the job. I feel all the others just kept ordering parts, so they would not need to do the job. I want to say more then half of the parts were not needed and Kelvin took back with him. To bad not all your technicians are not like him. The rest left me with a bad feeling of Sears...

Jesse M,

Customer service response - Thank you for your feedback, Jesse! We're glad to hear that Kelvin provided the service you needed, and we appreciate your patience with the process.

Sears Home Services on 1732185726434

November 19, 2024
Overall rating

Jeanne R,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1732078324092

November 12, 2024
Overall rating

Very professional, knowledgeable and timely. Advice given on how to prevent the problem with my oven in the future. Work area was cleaned and all trash removed. Great job.

First C,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1731386686250

November 11, 2024
Overall rating

Darwin W,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1731386686185

November 05, 2024
Overall rating

Great customer service.

Alice O,

Customer service response - Thank you for your positive feedback, Alice! We're happy to hear that you enjoyed our customer service.

Sears Home Services on 1730871824104

November 03, 2024
Overall rating

(Translated by Google) Very good work (Original) Muy buen trabajo

Kathya M,

Customer service response - ¡Gracias por tu comentario positivo, Kathya! Nos alegra saber que estás satisfecha con nuestro trabajo.

Sears Home Services on 1730689219757

October 13, 2024
Overall rating

Paula H,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1728799111167

October 10, 2024
Overall rating

Paul came to the house and was very professional, displayed expert knoweldge, and quickly resolved the problem.

Norm H,

Customer service response - Thank you for your positive feedback! We're delighted to hear that Paul was professional, knowledgeable, and efficient in resolving the issue.

Sears Home Services on 1728552247342

October 03, 2024
Overall rating

The technician arrived on time and was very professionally and knowledgeable. He answered my questions about what to expect and set about his work. Efficient and professional. Glad to have made the call.

Ruben L,

Customer service response - Thank you for your positive feedback, Ruben! We're delighted to hear that our technician was punctual, professional, and knowledgeable.

Sears Home Services on 1727981996932

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