4000 N Shepherd Dr Reviews

Read reviews from customers who used our services at 4000 N Shepherd Dr


Total reviews

263


Average Rating

4.3/5

March 17, 2026
Overall rating

Charlene M,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1773796187930

March 16, 2026
Overall rating

Great punctual and accurate service.

Rusk E,

Customer service response - Thank you for your 5-star review, Rusk! We're happy to hear you received great, punctual, and accurate service.

Sears Home Services on 1773704919780

March 11, 2026
Overall rating

He is great fixed my stove and is very nice

nikki G,

Customer service response - Thank you for your 5-star review, Nikki! We're happy to hear that our technician was great and fixed your stove while being very nice.

Sears Home Services on 1773188216823

March 01, 2026
Overall rating

Alex with sears was right on time, professional and did a great job fixing my dishwasher door.

Donna C,

Customer service response - Thank you for your 5-star review, Donna! We're happy to hear that Alex was on time, professional, and did a great job fixing your dishwasher door.

Sears Home Services on 1772419702615

May 03, 2026
Overall rating

Kelvin was very helpful and professional!

Willie J,

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on 1768442240577

January 14, 2026
Overall rating

Raymond is wonderful. He went the extra mile to be sure my refrigerator and the freezer were working properly before he left. He was pleasant and helpful to answer my questions and allow me clean out underneath the fridge when it was pulled out. I highly recommend him!

Heather O,

Customer service response - Thank you for your 5-star review, Heather! We're happy to hear that Raymond went the extra mile and was pleasant and helpful during your service.

Sears Home Services on 1768441282123

January 11, 2026
Overall rating

Service tech was awesome. He was very friendly and explained everything that was needed. Highly recommend him to other Sears customers.

Esmeralda M,

Customer service response - Thank you for your 5-star review, Esmeralda! We're happy to hear that our service tech was awesome, friendly, and explained everything clearly.

Sears Home Services on 1768181418022

January 01, 2026
Overall rating

Technician explained the issue in detail, solved it on first visit

Karen E,

Customer service response - Thank you for your 5-star review, Karen! We're happy to hear that our technician explained the issue in detail and solved it on the first visit.

Sears Home Services on 1767318665520

December 29, 2025
Overall rating

Very good service. Fast and efficient!

Vera S,

Customer service response - Thank you for your 5-star review, Vera! We're happy to hear you received fast and efficient service.

Sears Home Services on 1767059139397

December 28, 2025
Overall rating

Vance was prompt, professional, polite and thorough. No complaints with the repair.

Faye D,

Customer service response - Thank you for your 5-star review, Faye! We're happy to hear that Vance was prompt, professional, polite, and thorough with the repair.

Sears Home Services on 1766974825248

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