4000 N Shepherd Dr Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (200 reviews)

Jesse M

November 21, 2024

Kelvin was the first technician that did not run away from doing the job. I feel all the others just kept ordering parts, so they would not need to do the job. I want to say more then half of the parts were not needed and Kelvin took back with him. To bad not all your technicians are not like him. The rest left me with a bad feeling of Sears...

Source: Google

Customer service response - Thank you for your feedback, Jesse! We're glad to hear that Kelvin provided the service you needed, and we appreciate your patience with the process.

Sears Home Services on November 21, 2024

Jeanne R

November 19, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on November 19, 2024

First C

November 12, 2024

Very professional, knowledgeable and timely. Advice given on how to prevent the problem with my oven in the future. Work area was cleaned and all trash removed. Great job.

Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on November 11, 2024

Darwin W

November 11, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on November 11, 2024

Alice O

November 05, 2024

Great customer service.

Source: Google

Customer service response - Thank you for your positive feedback, Alice! We're happy to hear that you enjoyed our customer service.

Sears Home Services on November 05, 2024

Kathya M

November 03, 2024

(Translated by Google) Very good work (Original) Muy buen trabajo

Source: Google

Customer service response - ¡Gracias por tu comentario positivo, Kathya! Nos alegra saber que estás satisfecha con nuestro trabajo.

Sears Home Services on November 03, 2024

Paula H

October 13, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on October 13, 2024

Norm H

October 10, 2024

Paul came to the house and was very professional, displayed expert knoweldge, and quickly resolved the problem.

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that Paul was professional, knowledgeable, and efficient in resolving the issue.

Sears Home Services on October 10, 2024

Ruben L

October 03, 2024

The technician arrived on time and was very professionally and knowledgeable. He answered my questions about what to expect and set about his work. Efficient and professional. Glad to have made the call.

Source: Google

Customer service response - Thank you for your positive feedback, Ruben! We're delighted to hear that our technician was punctual, professional, and knowledgeable.

Sears Home Services on October 03, 2024

Pat P

October 01, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on October 01, 2024

Average Rating: 4.3/5 (200 reviews)
Chat