4000 N Shepherd Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jesse M
Kelvin was the first technician that did not run away from doing the job. I feel all the others just kept ordering parts, so they would not need to do the job. I want to say more then half of the parts were not needed and Kelvin took back with him. To bad not all your technicians are not like him. The rest left me with a bad feeling of Sears...
Customer service response - Thank you for your feedback, Jesse! We're glad to hear that Kelvin provided the service you needed, and we appreciate your patience with the process.
Sears Home Services on November 21, 2024
Jeanne R
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 19, 2024
First C
Very professional, knowledgeable and timely. Advice given on how to prevent the problem with my oven in the future. Work area was cleaned and all trash removed. Great job.
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 11, 2024
Darwin W
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 11, 2024
Alice O
Great customer service.
Customer service response - Thank you for your positive feedback, Alice! We're happy to hear that you enjoyed our customer service.
Sears Home Services on November 05, 2024
Kathya M
(Translated by Google) Very good work (Original) Muy buen trabajo
Customer service response - ¡Gracias por tu comentario positivo, Kathya! Nos alegra saber que estás satisfecha con nuestro trabajo.
Sears Home Services on November 03, 2024
Paula H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 13, 2024
Norm H
Paul came to the house and was very professional, displayed expert knoweldge, and quickly resolved the problem.
Customer service response - Thank you for your positive feedback! We're delighted to hear that Paul was professional, knowledgeable, and efficient in resolving the issue.
Sears Home Services on October 10, 2024
Ruben L
The technician arrived on time and was very professionally and knowledgeable. He answered my questions about what to expect and set about his work. Efficient and professional. Glad to have made the call.
Customer service response - Thank you for your positive feedback, Ruben! We're delighted to hear that our technician was punctual, professional, and knowledgeable.
Sears Home Services on October 03, 2024
Pat P
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 01, 2024