4000 N Shepherd Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Marilyn G
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 07, 2024
Mary W
Very professional. Nice friendly an knew exactly what had to b done.
Customer service response - Thank you for your positive feedback, Mary Anne! We're delighted to hear that our technician's professionalism and expertise met your expectations.
Sears Home Services on September 04, 2024
Ritch H
Sam Johnson is so " P P P".....Prompt(called and let us know exactly when he'd be there)...Polite(he is definitely a PEOPLES' PERSON)...Professional(checked out our machine and gave us a thorough diagnosis). What more could you ask for! Thanks! Cyndi & Ritch
Customer service response - Thank you, Cyndi and Ritch, for your wonderful feedback about Sam! We're thrilled to hear that his promptness, politeness, and professionalism made such a positive impact on your experience.
Sears Home Services on September 04, 2024
sandra M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 02, 2024
chato L
Answered all my questions and very helpful
Customer service response - Thank you for your positive feedback! We're glad to hear that our team was able to assist you and provide helpful answers to your questions.
Sears Home Services on August 20, 2024
Marti H
James did a wonderful job. I had a couple questions and he answered them. He told me where to get a new filter for my fridge. Nothing but the highest praise for his work.
Customer service response - Thank you for your kind words about James and his helpfulness. We're thrilled to hear you had such a positive experience!
Sears Home Services on August 18, 2024
Roger W
Very nice and personable service tech. Quickly completed repair.
Customer service response - Thank you for your kind words! We're delighted to hear that you had a positive experience with our service technician.
Sears Home Services on August 18, 2024
jose D
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 15, 2024
Ruby J
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 13, 2024
Clarissa S
Good communication, my technician Mark i think was his name, called in the morning to let me know he had a couple houses before me and called before heading to my house to let me know he was on the way. I really appreciate the communication!
Customer service response - Thank you for acknowledging Mark's efforts for clear communication; we're thrilled to know you appreciated it!
Sears Home Services on August 12, 2024
