4000 N Shepherd Dr Reviews

Read reviews from customers who used our services at 4000 N Shepherd Dr


Total reviews

251


Average Rating

4.3/5

May 03, 2026
Overall rating

Marcos was very helpful and professional!

Willie J,

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on 1768442240577

January 14, 2026
Overall rating

Raymond is wonderful. He went the extra mile to be sure my refrigerator and the freezer were working properly before he left. He was pleasant and helpful to answer my questions and allow me clean out underneath the fridge when it was pulled out. I highly recommend him!

Heather O,

Customer service response - Thank you for your 5-star review, Heather! We're happy to hear that Raymond went the extra mile and was pleasant and helpful during your service.

Sears Home Services on 1768441282123

January 11, 2026
Overall rating

Service tech was awesome. He was very friendly and explained everything that was needed. Highly recommend him to other Sears customers.

Esmeralda M,

Customer service response - Thank you for your 5-star review, Esmeralda! We're happy to hear that our service tech was awesome, friendly, and explained everything clearly.

Sears Home Services on 1768181418022

January 01, 2026
Overall rating

Technician explained the issue in detail, solved it on first visit

Karen E,

Customer service response - Thank you for your 5-star review, Karen! We're happy to hear that our technician explained the issue in detail and solved it on the first visit.

Sears Home Services on 1767318665520

December 29, 2025
Overall rating

Very good service. Fast and efficient!

Vera S,

Customer service response - Thank you for your 5-star review, Vera! We're happy to hear you received fast and efficient service.

Sears Home Services on 1767059139397

December 28, 2025
Overall rating

Vance was prompt, professional, polite and thorough. No complaints with the repair.

Faye D,

Customer service response - Thank you for your 5-star review, Faye! We're happy to hear that Vance was prompt, professional, polite, and thorough with the repair.

Sears Home Services on 1766974825248

December 25, 2025
Overall rating

Felicia J,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1766716299437

December 18, 2025
Overall rating

(Translated by Google) Mr. Paul is very good, he is very kind, an excellent person, and provides very good service. (Original) Muy buena el Sr paul es muy amable excelente persona y muy buena atención

Olivia M,

Customer service response - ¡Gracias por tu reseña de 5 estrellas, Olivia! Nos alegra saber que el Sr. Paul fue muy amable y te brindó una excelente atención.

Sears Home Services on 1766106652389

December 16, 2025
Overall rating

Sun G,

Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1765938938781

December 16, 2025
Overall rating

Linda T,

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on 1765938938973

Showing 11 - 20 reviews

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