4000 N Shepherd Dr Reviews

Read reviews from customers who used our services at 4000 N Shepherd Dr


Total reviews

251


Average Rating

4.3/5

October 16, 2025
Overall rating

Kevin was professional, timely and courteous. He diagnosed the problem, offered options and was agreeable to my choice.

Charlie J,

Customer service response - Thank you for your 5-star review, Charlie! We're happy to hear that Kevin was professional, timely, and courteous, and that he provided you with options.

Sears Home Services on 1760575954371

October 13, 2025
Overall rating

Paul was friendly and professional. He did his testing and made recommendations for the problem with the washing machine.

Diana G,

Customer service response - Thank you for your 5-star review, Diana! We're happy to hear that Paul was friendly, professional, and provided helpful recommendations.

Sears Home Services on 1760403918633

October 13, 2025
Overall rating

Very professional

JOSEPH A,

Customer service response - Thank you for your 5-star review, Joseph! We're happy to hear you found our service very professional.

Sears Home Services on 1760403916662

September 22, 2025
Overall rating

My tech knew exactly what the issue was with my washer within the first 10 minutes. I appreciate his honest advice and service. I didn’t do repair because Sear’s rate was too high for my budget. I only paid the service call rate which was reasonable.

Anna A,

Customer service response - Thank you for your 5-star review, Anna! We're happy to hear that our technician quickly identified the issue and provided honest advice.

Sears Home Services on 1758589228968

September 22, 2025
Overall rating

Tech was very knowledgeable and friendly.

Jay E,

Customer service response - Thank you for your 5-star review, Jay! We're happy to hear that our technician was knowledgeable and friendly.

Sears Home Services on 1758502743478

September 12, 2025
Overall rating

Great service

Mark L,

Customer service response - Thank you for your 5-star review, Mark! We're happy to hear you received great service.

Sears Home Services on 1757654771267

September 07, 2025
Overall rating

felix M,

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on 1757298811768

September 05, 2025
Overall rating

Paul was very professional - knew exactly what the problem was - overall very satisfied

Thomas E,

Customer service response - Thank you for your 5-star review, Thomas! We're happy to hear that Paul was professional and quickly identified the problem.

Sears Home Services on 1757032961513

August 20, 2025
Overall rating

The F,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1755742121767

August 16, 2025
Overall rating

Donavon was great at helping us with our ac

Tanya M,

Customer service response - We apologize for the trouble you've faced. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on 1753926183341

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