4000 N Shepherd Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Scott E
Joey did a great job letting me know what was in need of repair.
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 25, 2025
Lynn W
Rohemann was friendly and explained everything and so hasn’t worked better for the last several years. Thanks, Rohemann.
Customer service response - Thank you for your positive feedback, Lynn! We're happy to hear that Rohemann was friendly and provided clear explanations.
Sears Home Services on March 18, 2025
kenneth R
(Translated by Google) The technician arrived on time at the scheduled time, he was very professional, he explained everything in detail and the service was excellent. (Original) El técnico llegó a la hora programada a tiempo fue muy profesional me explicó todo con detalle y el servicio fue excelente.
Customer service response - ¡Gracias por tus comentarios positivos, Kenneth! Nos alegra saber que el técnico fue puntual, profesional y te brindó un excelente servicio.
Sears Home Services on March 17, 2025
David B
Very courteous and professional. Diagnosed the REAL problem. Very pleased with his work.
Customer service response - Thank you for your positive feedback, David! We're happy to hear that our technician was courteous, professional, and accurately diagnosed the issue.
Sears Home Services on March 11, 2025
Ed D
Raymond seemed to be very knowledgeable and polite. We will see if he made this nightmare repair that took 5 technicians to fix go away.
Customer service response - Thank you for your positive feedback, Ed! We're happy to hear that Raymond was knowledgeable and polite, and we hope the repair resolves your issue.
Sears Home Services on March 06, 2025
Maria L
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on February 11, 2025
Mickey M
I have had a lot of service people come out and repair appliances over the years but Archie has to be one the most knowledgeable, professional and timely service person I have yet to meet
Customer service response - Thank you for your positive feedback, Mickey! We're happy to hear that Archie provided knowledgeable, professional, and timely service.
Sears Home Services on February 09, 2025
regina M
All good here
Customer service response - Thank you for your positive feedback, Regina! We're happy to hear everything went well.
Sears Home Services on February 04, 2025
Suzanne D
Scheduling is easy and I have had experienced and knowledgeable technicians who care. In my three experiences so far I have had three different technicians and to me they are "the best of the best".
Customer service response - Thank you for your positive feedback, Suzanne! We're happy to hear that scheduling was easy and that our technicians have consistently provided excellent service.
Sears Home Services on January 28, 2025
Alex T
They were very professional and was able to fix the issue I had. I would definitely use them again.
Customer service response - Thank you for your positive feedback, Alex! We're happy to hear that our team was professional and resolved your issue.
Sears Home Services on January 27, 2025
