4000 N Shepherd Dr Reviews

Read reviews from customers who used our services at 4000 N Shepherd Dr


Total reviews

251


Average Rating

4.3/5

April 29, 2025
Overall rating

Joey did a great job letting me know what was in need of repair.

Scott E,

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on 1742956414552

March 19, 2025
Overall rating

Rohemann was friendly and explained everything and so hasn’t worked better for the last several years. Thanks, Rohemann.

Lynn W,

Customer service response - Thank you for your positive feedback, Lynn! We're happy to hear that Rohemann was friendly and provided clear explanations.

Sears Home Services on 1742345234286

March 17, 2025
Overall rating

(Translated by Google) The technician arrived on time, was very professional, explained everything in detail, and the service was excellent. (Original) El técnico llegó a la hora programada a tiempo fue muy profesional me explicó todo con detalle y el servicio fue excelente.

kenneth R,

Customer service response - ¡Gracias por tus comentarios positivos, Kenneth! Nos alegra saber que el técnico fue puntual, profesional y te brindó un excelente servicio.

Sears Home Services on 1742253441016

March 12, 2025
Overall rating

Very courteous and professional. Diagnosed the REAL problem. Very pleased with his work.

David B,

Customer service response - Thank you for your positive feedback, David! We're happy to hear that our technician was courteous, professional, and accurately diagnosed the issue.

Sears Home Services on 1741739181058

March 06, 2025
Overall rating

Raymond seemed to be very knowledgeable and polite. We will see if he made this nightmare repair that took 5 technicians to fix go away.

Ed D,

Customer service response - Thank you for your positive feedback, Ed! We're happy to hear that Raymond was knowledgeable and polite, and we hope the repair resolves your issue.

Sears Home Services on 1741303892809

February 11, 2025
Overall rating

Maria L,

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on 1739337473503

February 09, 2025
Overall rating

I have had a lot of service people come out and repair appliances over the years but Archie has to be one the most knowledgeable, professional and timely service person I have yet to meet

Mickey M,

Customer service response - Thank you for your positive feedback, Mickey! We're happy to hear that Archie provided knowledgeable, professional, and timely service.

Sears Home Services on 1739142373092

February 04, 2025
Overall rating

All good here

regina M,

Customer service response - Thank you for your positive feedback, Regina! We're happy to hear everything went well.

Sears Home Services on 1738723342728

January 28, 2025
Overall rating

Scheduling is easy and I have had experienced and knowledgeable technicians who care. In my three experiences so far I have had three different technicians and to me they are "the best of the best".

Suzanne D,

Customer service response - Thank you for your positive feedback, Suzanne! We're happy to hear that scheduling was easy and that our technicians have consistently provided excellent service.

Sears Home Services on 1738127801539

January 27, 2025
Overall rating

They were very professional and was able to fix the issue I had. I would definitely use them again.

Alex T,

Customer service response - Thank you for your positive feedback, Alex! We're happy to hear that our team was professional and resolved your issue.

Sears Home Services on 1738039510675

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